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Roseville Chevrolet

Roseville, CA

3.4
1,574 Reviews
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350 Automall Dr

Roseville, CA

95661

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Showing 1,574 reviews

February 10, 2012

This was a great experience buying my first new car. I live 2 hours away, so Byron made sure to have my loan approved and a realistic expectation of what to expect before I got there. He took his time, n More

by starlet1969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John, Byron, Damien
Feb 10, 2012 -

Roseville Chevrolet responded

We are very happy to read that you were so pleased with the level of customer service provided by our team. Our primary concern is always customer satisfaction and if there is anything we can do in the future to help you get the most out of your car then please don't hesitate to ask. Enjoy driving your new vehicle! Follow us on Twitter and like us on Facebook for updates about exclusive special offers and service coupons. Regards, Joy Sanders- CSI Manager joys@chevyworld.com

February 06, 2012

Byron and crew made my shopping experience a pleasant, easy-going one. Luckily, most of my shopping and paperwork was done ahead of time online and completed and processed by Byron, so my actual in-chair More

by beauselekta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Byron Aguilar, Terrence Rouda, Ronald Bolton, Stephen Sady, Armando Marquez, Kenneth Mackey, Ron Bolton, Terry Rouda
Feb 06, 2012 -

Roseville Chevrolet responded

Thank you for providing us with this feedback. Hearing from customers is very important to us, as it is a great way to be sure we are providing the best customer service that we can. We hope you are enjoying driving your new car and if you ever have questions or concerns then please feel free to contact us. Make sure to check us out on Facebook and Twitter for updates on our latest special offers and promotions. Regards, Joy Sanders- CSI Manager joys@chevyworld.com

January 28, 2012

We went in to the dealer ship at 3 pm and was out with a new-used Van at 6 pm. The friendlyest fastest service in town. Came in with cash down payment Knew how much we wanted to finance and got just what w More

by Garjan Dobermans
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Bolton and John Miller, Ron Bolton
Jan 30, 2012 -

Roseville Chevrolet responded

We would like to thank you for both the kind review and for your loyalty as a customer. We believe in treating customers with the respect and care that they deserve and we're very happy to hear that you have been pleased with your visits to our dealership. Please feel free to contact us in the future if we can ever do anything to help you get the most out of your vehicle. You may also find it beneficial to follow our social media profiles on Facebook and Twitter for access to exclusive special offers and coupons. Regards, Joy Sanders- CSI Manager joys@chevyworld.com

January 27, 2012

I have followed Eric from Hummer, to Sullivan. Eric was my service guy for years At Hummer and he actually loved my Green H2 (I am the one and only WIKIDH2 that everyone knows). Eric is honest, dependable More

by Kaslar
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eric Soria
Jan 27, 2012 -

Roseville Chevrolet responded

We are very happy to hear that you have had such a wonderful time working with Eric, although it is unfortunate that you did not feel that all of your experiences at our dealership have been so fruitful. We're always focused on providing the best customer service that we can and we hope to continue to make your driving experience as enjoyable and safe as possible. Please feel free to contact us in the future if there is ever anything we can do to improve your satisfaction as a customer. Don't forget to follow us on Twitter and Facebook for exclusive info on promotional offers and specials. Regards, Joy Sanders- CSI Manager joys@chevyworld.com

January 27, 2012

Heidi is very friendly and was very helpful with my car buying experience. I knew exactly what I wanted and contacted Heidi to help me. I was very prepared to buy a new camaro. But Heidi took the time and More

by bren3gold
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heidi Koshman
Jan 27, 2012 -

Roseville Chevrolet responded

We are thrilled to hear that you have had such a good time working with Heidi. Your feedback is greatly appreciated because we use input from our customers to help make our dealership work as effectively as possible. Please don't hesitate to contact us in the future if there is ever anything we can do to make sure that you are getting the most out of your Camaro. Don't forget to like our Facebook page and follow us on Twitter for updates about special offers and promotions. Regards, Joy Sanders- CSI Manager joys@chevyworld.com

January 26, 2012

John Miller made the car buying experence a pleasure with his coustomer service. I didnt have a way to get to your show room, John came with the car to my house and test drove and baught the car that day. Th More

by michael_blas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Miller
Jan 27, 2012 -

Roseville Chevrolet responded

Thank you so much for taking the time to provide us with this feedback. Hearing from our customers is always helpful for us because it's a great way to make sure that we're doing all we can to provide the best possible customer service. John will also be very happy to read your kind words. Thanks again for choosing John L. Sullivan Chevrolet! Be sure to look up our Facebook and Twitter profiles for updates about exclusive coupons and special offers. Regards, Joy Sanders- CSI Manager joys@chevyworld.com

January 18, 2012

I am very pleased with my 2009 Mazda 5. The car fits my needs perfectly, and I got a great deal. John was very helpful and answered all my questions. I felt like he was being honest with me. He respecte More

by jondev2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Miller
Jan 19, 2012 -

Roseville Chevrolet responded

Thank you very much for setting time aside to share with us about your experience at our dealership. We're always focused on providing the best customer service possible and we're very glad to hear that you were pleased with John and his work. Please feel free to contact us if you ever have any questions about your vehicle or maintenance that you need to take care of. Thanks again for choosing John L. Sullivan Chevrolet. Don't forget to follow our social media profiles on Facebook and Twitter in order to receive special coupons and discounts. Regards, Joy Sanders- CSI Manager joys@chevyworld.com

January 16, 2012

john is great person he work vary hard to get me vary best deal on my 2011 chev 1500 silverado,a fare trade in prise for 2009 toyota tacoma. More

by kanemotoken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
john miller
Jan 17, 2012 -

Roseville Chevrolet responded

We sincerely appreciate you setting time aside to provide us with feedback. We always value customer service and honest communication, so we're very glad to hear that you felt we provided both during your visit to our dealership. If you ever have additional questions or comments about your Silverado then please feel free to contact us. We look forward to working with you in the future. Make sure to follow us on Twitter and like us on Facebook for updates about our latest specials and promotions. Regards, Joy Sanders- CSI Manager joys@chevyworld.com

January 10, 2012

John Miller was friendly, polite, outgoing and went out of his way to make our car buying experience pleasurable. He never made us feel pressured to buy a new car and wanted us to make our own choice. We More

by trulwyr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Miller
Jan 10, 2012 -

Roseville Chevrolet responded

Thank you for the kind words Jennifer! John will be ecstatic to hear that you were so pleased with the customer service he provided. Satisfaction for all our customers is our ultimate goal and it is gratifying to hear that we exceeded your expectations in this regard. Please feel free to contact us any time you have further comments or questions. Thanks again for choosing John L. Sullivan Chevrolet. Remember to follow us on Twitter and like us on Facebook for exclusive coupons and special offers. Regards, Joy Sanders- CSI Manager joys@chevyworld.com

January 05, 2012

Professional, friendly. Showed respect to buyer. Seemed to understand that buyer is young and did not take advantage of her. Showed kindness. Joked around a bit but not inappropriately. Was cheerful and ma More

by tracyfeather
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heidi
Jan 06, 2012 -

Roseville Chevrolet responded

Thank you for taking the time to provide us with this feedback. Our primary concern is always customer service and positive reviews like yours are always very gratifying to hear about. We hope to continue to provide you with the best service possible so please don't hesitate to contact us should you ever have questions or concerns about your vehicle. Enjoy driving your new car! Be sure to look up our Twitter and Facebook profiles for updates on our latest promotions and coupons. Regards, Joy Sanders- CSI Manager joys@chevyworld.com