Rossi Chrysler Dodge Jeep Ram

Were able to finally resolve my warranty issues with my dashboard successfully and were very helpful with it. The delay of the part was not on the dealership and they were very accommodating to get everyth dashboard successfully and were very helpful with it. The delay of the part was not on the dealership and they were very accommodating to get everything done as soon as possible. More

Outstanding service, Buddy in the service department is fantastic along with all the staff. Always friendly and helpful. fantastic along with all the staff. Always friendly and helpful. More

They went above and beyond for me. I really enjoyed the experience and look forward to my next service! I really enjoyed the experience and look forward to my next service! More

Bought a 22 gladiator this past February and a short time later, I began noticing my clutch was performing poorly, I could barely make it up hills. I was told by selling dealer (not Rossi) that clutch recall later, I began noticing my clutch was performing poorly, I could barely make it up hills. I was told by selling dealer (not Rossi) that clutch recall was already done. A few months later my service transmission light came on. I called to make an appointment at Rossi and was reminded clutches were wear items and not covered under my extended warranty. No big deal, I then came in person to order a clutch. While at the parts department, I noticed it was taking a strangely long time to just order a clutch and next thing I know, the parts person appears with Buddy from service. He sat down with me and listened to what had brought me there. He then offered to drive the Jeep and not only that scanned it for codes. He explained that there were 2 options he thought were a possibility: clutch installed wrong or clutch calibrated wrong and said if clutch installed wrong they would perform the recall a second time. Whoa! Dropped off my Jeep at 9am and at 2pmish was told it was ready. I paid my diag fee and rocketed out of the parking lot. Holy cow, what a difference!! I have worked at dealers half my career and now work independent. One of the reasons I left dealers was my loss of faith in the dealership system of everyone being commission/flat rate. But Rossi Jeep and Buddy are definitely a different breed and I'll be using them again. For sure purchasing our next Jeep from them! More

Team at Rossi’s made the process of trading in and purchasing very seamless and easy.I appreciated the stress free process. Thanks to my salesman Marvin Belton. purchasing very seamless and easy.I appreciated the stress free process. Thanks to my salesman Marvin Belton. More

I had a great experience at Rossi dealership. As a female, buying a car has always been an experience worse than a root canal! I expect to be treated horribly and I was immediately on the defensi As a female, buying a car has always been an experience worse than a root canal! I expect to be treated horribly and I was immediately on the defensive. I was expecting to be baited and switched and leave in my Outback. To say I was pleasantlysurprised is an understatement. Everyone was accommodating, respectful and above all else professional and honest. I am looking forward to many years to come traveling to dog shows with my boy in comfort. Thank you all again for renewing my faith in dealerships! More

Very courteous, professional and knowledgeable. The entire process was seamless, overall a very good experience. The entire process was seamless, overall a very good experience. More

I had a problem with my 2014 Jeep Patriot. I explained that I wasn't able to pass inspection, and they pinpointed the problem right away. I scheduled my appointment to get it fixed and they ha I explained that I wasn't able to pass inspection, and they pinpointed the problem right away. I scheduled my appointment to get it fixed and they had it done within 30 minutes. Great service! More

I had work done on my jeep 10 months ago and had the same issue reoccur. They did not charge me for the work done previously. I appreciate they stood by their work and I feel confident it is now fixed. issue reoccur. They did not charge me for the work done previously. I appreciate they stood by their work and I feel confident it is now fixed. More

I highly recommend this dealership! I have leased 2 vehicles with Aishling F and she goes beyond to make sure everything goes smoothly from finding the vehicle you want, to making su I have leased 2 vehicles with Aishling F and she goes beyond to make sure everything goes smoothly from finding the vehicle you want, to making sure it’s where your price point needs to be. She reviews all the paperwork, answers all your questions and shows you the features of your vehicle all with a pleasant, friendly demeanor's and a smile. The service department is amazing as well. More