Roswell Mitsubishi

Jeff is the Best! Jeff knows how to do business and in the best way possible! He was more than helpful, patient, and informative. All key things to making purchasing a Jeff knows how to do business and in the best way possible! He was more than helpful, patient, and informative. All key things to making purchasing a car bearable. The car dealership industry really needs more salesmen like him. (You'll know Jeff by his awesome voice!) More

Ask for Jeff Great service, no pressure, and helpfulness continues even after you purchase your vehicle. After talking with a few dealers at location found Jeff to Great service, no pressure, and helpfulness continues even after you purchase your vehicle. After talking with a few dealers at location found Jeff to be the best to work with. More

Great smooth transaction Jeff Massoll was incredibly helpful and professional to work with, making the whole purchase a good experience. He was courteous and respectful, answ Jeff Massoll was incredibly helpful and professional to work with, making the whole purchase a good experience. He was courteous and respectful, answered all my questions, and allowed me to take my time in the decision. More

Phillip Malone is a Rock Star In the world today it is rare to find a salesman who handles himself with such poise and professionalism that you know you are being taken care of and In the world today it is rare to find a salesman who handles himself with such poise and professionalism that you know you are being taken care of and respected throughout the entire process. Being sold without feeling like you are being sold is a skill few salesmen possess. Phillip exemplifies these skills and more in all of his actions. Phillip was extremely mindful of my needs and very knowledgeable about his product. This was the first luxury car I have purchased in my life and I really wanted to understand what my options were. Phillip allowed me to sort through those options and gave me invaluable information to help me make the best decision for me. Thank you Phil for your service and guidance. More

Great car shopping experience Daniel Cagle would like to thank Jeff Massoll for all the tim he took to answer all my car question needs. He was very polite and up front with my car Daniel Cagle would like to thank Jeff Massoll for all the tim he took to answer all my car question needs. He was very polite and up front with my car buying needs. I would recommend anyone shopping for a new or used car to shop at Roswell Mitsubishi. There staff are not pushy like most dealerships ive shoped before. They listen to you and try to help in every way possible.I will definitely be back to shop here again. More

Great Experience With Jeff Massoll Today I bought a Lancer SE from Jeff Massoll and I love it. Great experience and the dealership was very personable. Better dealership than any other Today I bought a Lancer SE from Jeff Massoll and I love it. Great experience and the dealership was very personable. Better dealership than any other around. I highly recommend the dealership and if you go in, talk to Jeff! More

One car - two payments :( My 1st visit to Roswell Mitsubishi resulted in the sales person abandoning me while I was on a test drive; it was an hour before closing and he asked My 1st visit to Roswell Mitsubishi resulted in the sales person abandoning me while I was on a test drive; it was an hour before closing and he asked me up front if I intended to buy that night. I responded that I hadn't even driven the car so I didn't know...well when I returned after my 5 minute drive he was gone and asked someone else to take the deal - surely doubting that there would be one. After several visits to the dealership and 3 different sales people I purchased a 2012 BMW X5 and Phil in sales was awesome - he was the reason I kept coming back. I no longer beg people to take my money. Well.... 30 days later, my trade in has not been paid off and I gave the dealership $2045 to assist with the payoff! SO I now have TWO car payments and ONE car! To make matters worse, Jennifer seems to be the ONLY person who can answer my questions and she's NEVER there, her voicemail box is ALWAYS full and she doesn't return emails. This is bad business at the very least. I have friends who always have great experiences at CarMax and yes they get their $3k up front, but there's no haggling with them and they seem to be on top of their game, plus unlike these small mom and pop shops - they have a corporate office and people who will hold someone accountable! I should have never bought a BMW from a Mitsubishi dealership anyway! My mistake and it won't happen again. Good thing I work for an Attorney and I will get some pro-bono counsel on this one! More

Great Experience Everything went very smoothly. There wasn't any pressure and no hassle. They have the best prices around and are willing to work with you. I would hig Everything went very smoothly. There wasn't any pressure and no hassle. They have the best prices around and are willing to work with you. I would highly recommend this dealership to anyone. More

simply awesome Fast and easy. Worked hard to find us a good deal to get us out of a lot of negative equity and it worked out great. Fast and easy. Worked hard to find us a good deal to get us out of a lot of negative equity and it worked out great. More

stay Away The process started out wonderful. I was in and out within an hour, afterwards it was a nightmare. the dealership owed me a second key and it was pu The process started out wonderful. I was in and out within an hour, afterwards it was a nightmare. the dealership owed me a second key and it was pulling teeth to get. have also still not paid off trade in, this is two months into having the car. Needless to say credit has been hit and dealership gives run around. Do not buy from this dealership they could careless about you once you leave. More