Round Rock Toyota
Round Rock, TX
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My salesman, Eric was so patient with me. I could not decide which vehicle I wanted to buy. He was not pushy and was able to answer all my questions on each vehicle. I ended up with Tundra I could not decide which vehicle I wanted to buy. He was not pushy and was able to answer all my questions on each vehicle. I ended up with Tundra. I love it. More
Our salesman, Ross, got us to agree to a price on our 2024 RAV4 and had us sign a piece of paper with the figure written on it. He said he would go get the printouts for us to take to our credit union f 2024 RAV4 and had us sign a piece of paper with the figure written on it. He said he would go get the printouts for us to take to our credit union for our financing. When he came back and gave us the printouts he didn’t mention any changes, just said to take the paperwork to our credit union for the loan. Fortunately we looked closely and saw that the numbers and price were back to the original higher price that we had NOT agreed to. Ross tried to play it cool and innocent, but it was a total bait and switch. Then another guy, Alex, tried everything to prevent us from leaving. We were disgusted and exhausted and it was 9 pm. We didn’t want to stay for several more hours. He went back into the building then suddenly came back out and said we could come back the next day. We were surprised but left and got home around 9:30 pm. Ross then waited another hour then suddenly texted us and said they had “forgotten” to give us back our drivers licenses, so we of course HAD to return the next day. These guys are so shady, we felt victimized. I will never recommend this dealership nor do business with them again. I would not trust these salespeople to sell me the air I breathe. More
Great interaction and experience at Round Rock Toyota. Walked in and was warmly greeted by Sergio who was professional, patient and super helpful. Was not planning on buying a car that day, but he didnsu Walked in and was warmly greeted by Sergio who was professional, patient and super helpful. Was not planning on buying a car that day, but he didnsu j a great job and offered such a solid deal we walked away with a new car. The process, staff and overall experience was very positive. More
Was told a truck would be available to test drive the following morning, drove 4 hours to be told 45 minutes prior to arrival that the truck has been sold on a deal that’s been happening for a week. Then following morning, drove 4 hours to be told 45 minutes prior to arrival that the truck has been sold on a deal that’s been happening for a week. Then proceeded to try to sell me a much higher priced vehicle and offered a “discount” of $7000 but were using a price $5000 higher than advertised to start from. Awful experience, awful tactics. More
They took 3 weeks to paid off the trade of my car which is very strange. They did not send me the paper that I signed and this guys use your car for meal pick even before they bring the paper with the offe is very strange. They did not send me the paper that I signed and this guys use your car for meal pick even before they bring the paper with the offer that is very unprofesional. Be aware about this dealership. More
I had a great experience with Round Rock Toyota. Eric listened to what I was looking for and did everything in his power to make that happen. If you go to Round Rock Toyota, ask for Eric. Eric listened to what I was looking for and did everything in his power to make that happen. If you go to Round Rock Toyota, ask for Eric. More
Huge dealership with great inventory. Spotless inside and out. Lots of customer par. All the staff were kind, courteous, helpful and respectful. I’ll refer all my family and friends to Ro Spotless inside and out. Lots of customer par. All the staff were kind, courteous, helpful and respectful. I’ll refer all my family and friends to Round Rock Toyota for new / pre owned vehicles More
Staff is very knowledgeable, approachable and polite. They helped me to buy the car of my choice the same day. They helped me to buy the car of my choice the same day. More


