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Rountree Ford - Service Center

Shreveport, LA

4.5
229 Reviews
Call Service Center (318) 798-3673

229 Reviews of Rountree Ford - Service Center

Sort by
May 31, 2024

Staff was very efficient and friendly. Waiting room was very clean, comfortable, and coffee was available. More

by Diane’s car.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David in service department.
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Helpful
May 31, 2024

If You’re Looking For A-1 Service This Is The Place …. All Around Great Service .. Outstanding Staff , Great Management Team… More

by Grady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David York
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Helpful
May 30, 2024

Very courteous ,on time and professional. wait time was good and associate was very knowledgeable More

by Queen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David York
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May 31, 2024 -

Rountree Ford responded

Hi, thank you for taking the time to leave a review for us at Rountree Ford. We're happy we could meet your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

Helpful
May 29, 2024

David York was very nice explained everything, got me right in. I was done less than an hour. Will ask for him again , as my last couple of visits did not go well. More

by Broncosfan2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David York
Report | Print
May 30, 2024 -

Rountree Ford responded

We're delighted to learn about your positive experience and the great assistance provided by David! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

Helpful
May 24, 2024

Professional & friendly! They are the only dealer I use, since I bought my car there! More

by wilsonsissy49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David York
Report | Print
May 25, 2024 -

Rountree Ford responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

Helpful
May 22, 2024

Checking in and out was quick and easy. Everything was explained very well. I’ll be back More

by Dennyknotts_d
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janet Haynes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2024 -

Rountree Ford responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

Helpful
May 22, 2024

Excellent thanks for everything! Service was impeccable! Cant wait to drive my truck! Have a great summer! More

by Lutherc96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hal
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May 22, 2024 -

Rountree Ford responded

We are delighted to know that your experience was excellent! Ensuring your satisfaction is our top priority, and we value your business. We eagerly anticipate the opportunity to serve you again in the future.

Helpful
May 22, 2024

I would like to thank Earl Haley for good customer service, Thank you very much. More

by Lindajohnsonbrown43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Earl Haley
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May 22, 2024 -

Rountree Ford responded

We're delighted to learn about your positive experience and the great assistance provided by Earl! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

Helpful
May 17, 2024

Roundtree Ford service department was excellent My service advisor, Earl was awesome I will definitely be back. More

by MartinreynoldsSFD15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Earl
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May 21, 2024 -

Rountree Ford responded

We're delighted to learn about your positive experience and the awesome assistance provided by Earl! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

Helpful
May 16, 2024

I had a recall and they were able to come to my location at work and compete the recall. (That was amazing and very customer friendly) They were prompt and made the process almost to easy. I would defin More

by Rodneyv21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Almeda
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May 20, 2024 -

Rountree Ford responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

Helpful
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