Rountree Moore Ford

I have made car purchases from this dealership 2017. I am what they called a Loyal customer. Not anymore. The Service department is one of the best around. The Problem is the sale and finance department I am what they called a Loyal customer. Not anymore. The Service department is one of the best around. The Problem is the sale and finance departments. They call you to make a deal and when you arrive expecting toi proceed as discussed on the call. They change the game on you. The lies start. The cars are overpriced to begin with and then they try to get you to buy expensive Junk addons. The one they try to seel is called Advantage. I know because i feel for the scam on a previous purchase. "STAY AWAY" from these scam artists. I am telling everuy one i know to stay away from this dealership. The folks who knew how to treat a customer are no longer working there. I asked to see the Number when i first arrived and never got them from this salesperson. . G. L. w More

It’s hard to leave a review. Maybe complete this in different sections. Vincent our salesman was phenomenal, helping us walk away with what we wanted. It’s the aftermath that has Maybe complete this in different sections. Vincent our salesman was phenomenal, helping us walk away with what we wanted. It’s the aftermath that has been the ongoing issue. Seems as though they can’t get it together behind the sales line. Trade in vehicle took forever to get paid off and now temp tag has expired with no DMV contact. Try to call dealership and they don’t return calls. Currently sitting on hold now for over 15 minutes waiting on finance. Guess they decided to go home. As long as they get that sale, they don’t care about the backend it seems. I would love for the GM to contact me. More

everything was good. Danielle has been our service manager since we started bringing our vehicles three years ago. She has made us feel so comfortable that we consider he Danielle has been our service manager since we started bringing our vehicles three years ago. She has made us feel so comfortable that we consider her part of our family. More

Always a pleasure to deal with the staff at this dealership and have bought multiple vehicles here dealership and have bought multiple vehicles here More

Purchased my vehicle at the dealership and have had it serviced there. All the personnel have been polite, attentive, and pleasant. serviced there. All the personnel have been polite, attentive, and pleasant. More

Rountree Moore Ford was great, they worked with me over the phone, since I was over 3 hours away. Thry let me come in on a Sunday and get the deal done. I traded a vehicle as well and the whole process wen the phone, since I was over 3 hours away. Thry let me come in on a Sunday and get the deal done. I traded a vehicle as well and the whole process went quite smoothly. I absolutely love my new truck and will definitely refer anyone looking for a new or pre-owned vehicle. More

They were able to get the vehicle I wanted, very pleased with the way everything was handled with the sales people and the financing. with the way everything was handled with the sales people and the financing. More

Danielle is great! She keeps you aware of the progress of your service visit and is always friendly! She keeps you aware of the progress of your service visit and is always friendly! More

I drive down to Lake City from Lake Park GA for service at Rountree Moore, in fact I've brought my last 3 F150's from them. All the staff at Rountree Moore are excellent, thank you. at Rountree Moore, in fact I've brought my last 3 F150's from them. All the staff at Rountree Moore are excellent, thank you. More

Service writer Santi Gala always a pleasure to deal with, he has excellent customer service. Thank you for Rountree Moore Ford Service department he has excellent customer service. Thank you for Rountree Moore Ford Service department More