Rountree Moore Nissan - Service Center

Disgruntle faithful customer!! I have been a faithful customer to this dealership for the last several years. I have took my vehicles and never took them to no other place. Wanting I have been a faithful customer to this dealership for the last several years. I have took my vehicles and never took them to no other place. Wanting to help the local business and to help out locals. I have gotten much warranty work done there and all my services done there again, as I mentioned my cars has not been to any other dealership . A few years ago I start hearing a rough sound in the front of my vehicle (traverse) went in to find out what was wrong. They could not hear anything. After this response a few times, I had to go out with the service guy before he even heard a problem and took them three more visits before they finally figured it out what was the matter. Into all this I was patient putting total trust in my service with this company. Because this is my wife car, and I will do anything to keep her safe, I am willing to pay. As my service record will show since my warranty expired. Several months ago before my warranty expiring I start hearing the same noise in the front of my vehicle whenever we go over slight bump or whatever. Same thing something, lose or broke. or something the same problem, please look into it and fix it. Even told them what was wrong the first time a few years ago. Again cannot figure it out, nothing wrong can't hear anything!!! But same time you have ac problems $500, you have brake problems $300 you have battery problems $200, etc. ok fix it, and I pay, but still, I don't hear nothing in your front end, suspension or whatever it is. The last draw was last week took it in for service again I mention about hearing from her vehicle to tell me OK we will investigating the noise you hear from your vehicle will cost you $95 for us to search what it may be. Now I am so frustrated, one for the trust and second for the trust!!! To make it even worse I took it to another service center and the service manager drove the car and in about 100 feet and heard the noise. How am I suppose to feel. Morrow of the story is, if you have a warranty, to come here, they will eventually figure out what's wrong but if you don't, go someplace else!!' They have lost a very faithful customer. If this reach the service department, research my records and you will see what was said was fare and truthful!!! Sorry service!!!!! Faithful Customer, EVERETT GRANT More

Best Service Ever! I have never had a better experience with a dealership than this one! My car broke down on the way back from Florida to Illinois and the Sales Team an I have never had a better experience with a dealership than this one! My car broke down on the way back from Florida to Illinois and the Sales Team and Service team were wonderful. They diagnosed and fixed the issue in no time flat. And Treated me as if I were in a Lexus or higher end dealership! I know were I am going for my next car! I would drive to Florida just to work with honest, caring, wonderful people like them again. THANK YOU TONY and the Service Team! I wish I could remember all of your names! More

I have brought a number on my cars to rountree, they have always treated me with respect, and kindness, I would highly recommend this dealership to anyone in need of sales or service always treated me with respect, and kindness, I would highly recommend this dealership to anyone in need of sales or service More

I bring my vehicle in for service all the time and I get exceptionally great service. With the top notch service I am always provided there is never a need for me to worry about my vehicle. I strongly reco exceptionally great service. With the top notch service I am always provided there is never a need for me to worry about my vehicle. I strongly recommend this dealership to everyone. More

Everytime I bring my van in I always get fast friendly service. They always look out for what is best and safest for myself and my children. service. They always look out for what is best and safest for myself and my children. More

I bring my car in on a regular basis to this dealership for service. The service department is very friendly and extremely helpful. I would recommend Rountree to anyone who has a service need. The service for service. The service department is very friendly and extremely helpful. I would recommend Rountree to anyone who has a service need. The service manager and staff are great at Rountree Chevrolet. More

I brought my vehicle in to have the oil changed and they checked my battery without me even asking them to do it. It happened to be failing and because it was under warranty they replaced it at no charge. checked my battery without me even asking them to do it. It happened to be failing and because it was under warranty they replaced it at no charge. Now that is great service. The people are so friendly and helpful, I wouldn't go anyplace else. More