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Route 128 Honda
Reading, MA
1,528 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,528 reviews
January 21, 2024
Fantastic experience when leasing my new Honda CRV. Knowing I am not the easiest customer to deal with because my expectations are beyond high, and I want what I want, Aaliyah at Rt. 128 Honda was amaz Knowing I am not the easiest customer to deal with because my expectations are beyond high, and I want what I want, Aaliyah at Rt. 128 Honda was amazing. She will be one of the reason I will go back here. For the owner himself, Dan, to come out to personalize the purchase and put a face to his company makes it that much more great. They definitely had their work cut out for them and they made it happen for us. If you are looking for a new car I definitely recommend a visit to Rt. 128 Honda! More
by ame7596
Employees Worked With
Aailyah
Helpful December 25, 2023
Just had a great experience with Sales Associate Scott Lassiter helping my son to buy his 1st car... Scott walked us through every aspect of the process including the insurance process. I appreciated his Lassiter helping my son to buy his 1st car... Scott walked us through every aspect of the process including the insurance process. I appreciated his polite, customer-focused attitude, honesty and concern. No pressure sales and great support... Our experience with JJ Joseph's was also very good as he brought us through the financial procurement process. More
by M
Employees Worked With
Scott Lassiter
October 05, 2023
Good experience day I bought my car but terrible since. Cannot get sales docs BM promised to email no matter what I try. They won't even return contact! Bought car more than a MONTH ago. Cannot get sales docs BM promised to email no matter what I try. They won't even return contact! Bought car more than a MONTH ago. More
by MandyMason
Employees Worked With
Business Manager JJ
September 28, 2023
Scott Lassiter was always polite, helpful and able to respond to our questions and concerns throughout the process of purchasing our used Subaru Forester from Route 128 Honda. Thank You so much. respond to our questions and concerns throughout the process of purchasing our used Subaru Forester from Route 128 Honda. Thank You so much. More
by theyellowlab
Employees Worked With
Scott Lassiter *****
September 28, 2023
I have been going to Route 128 Honda for a few years now. I am a retired Aircraft Mechanic and have done most of my maintenance in the past. But Once I met LEA Blacker and the maintenance team there, I've I am a retired Aircraft Mechanic and have done most of my maintenance in the past. But Once I met LEA Blacker and the maintenance team there, I've been bringing my vehicle back over and over again. They are very courteous and Lea always address's my concerns and answers all my questions. I trust her and what she tells me or suggests. I would highly suggest asking for Lea when you go to have your vehicle serviced. A++++++. More
by sobbs
Employees Worked With
Leah Blackler
August 15, 2023
I went to the store on August 8th at 8:00 pm, found a car that I really liked, we did a test drive, signed some papers and left $2000 down payment and would come back the next day to leave another $4000 afte that I really liked, we did a test drive, signed some papers and left $2000 down payment and would come back the next day to leave another $4000 after confirmation of approval of the financing which would be done by my Tax ID Number. The next day I sent the bank statements to the manager. On Wednesday (less than 48 hours) they called me saying everything was ok. When I arrived, they made up several excuses (first they said that the bank had not approved the car I had chosen, but that they would approve another car, second they said that after 48 hours of waiting their system released the car for sale), but they brought me two different cars with a higher value than the one I had chosen and, it had not been 48 hours since I first went to the store. I don't know if my money is different from other people's, or if it's my immigration status, or if they just acted in bad faith, because even the documents they gave me to sign were for a different car than the one I had done the Test drive. I believe and hope that it was just an occasional occurrence, because there are people from my country who work there. More
by Clevaldo Torres
Employees Worked With
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