Route 46 Nissan
Totowa, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
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I normally do not leave negative reviews, but my experience with this dealership has been one issue after another and has left me with no confidence in either the dealership or the vehicle I purchas experience with this dealership has been one issue after another and has left me with no confidence in either the dealership or the vehicle I purchased. I originally visited after receiving a letter stating that I qualified for a vehicle exchange program that would pay off my remaining $15,500 loan balance. After spending hours at the dealership, I was told the program did not apply to me. I was then approved for a Nissan Kicks at approximately $620 per month and took the vehicle home, only to be told the next day that I was no longer approved. As the process continued, my payment increased to nearly $829 while I was being offered lower-trim vehicles. The first vehicle I received had a severe roach infestation, with roaches coming out of the air vents while I was driving. After returning it, I was given another vehicle that also had roaches. I was pressured to keep the vehicle after it was treated with pesticides and was even asked to continue driving it despite my concerns. Each exchange required hours at the dealership and resulted in significant wasted time. I was also pressured to leave a positive review. Ramon repeatedly asked for my phone, took it from me, and wrote the review himself. The original positive review under my account was not written by me and did not reflect my actual experience. During one visit, while I was backing out of a parking space, an individual on the lot struck my vehicle. When I asked why he hit my car, he responded, "The next one will be on your face." I found that threatening and completely unacceptable. Unfortunately, the problems did not end there. The replacement vehicle developed multiple issues, including screen flashing, infotainment and Apple CarPlay problems, lane-keeping concerns, overheating warnings, warning chimes, fuel gauge and fuel-range inaccuracies, and recall-related combination meter problems. At one point I was even told the vehicle might not be safe to drive, only to later receive conflicting information. I was eventually stranded in North Carolina while trying to address ongoing vehicle concerns at another Nissan dealership. More recently, Nissan Consumer Affairs instructed me to return to this dealership for inspection of the combination meter issue. I took time off work and lost an entire day, only to be told that I would have to pay for diagnosis or repairs. Despite having an appointment and repair order, nothing was repaired and the visit accomplished nothing. Over the past several months I have spent countless hours dealing with dealership visits, phone calls, repair appointments, insurance complications, and ongoing concerns about the reliability and safety of my vehicle. The situation has affected my work schedule, caused significant stress, and left me feeling completely let down. Customers deserve honesty, transparency, safe vehicles, and respectful treatment. Unfortunately, that was not my experience here. More
George Mack and Bernard Birtsch were awesome! Very friendly and helpful. I will definitely recommend this dealer to people. Very friendly and helpful. I will definitely recommend this dealer to people. More
I recently purchased a Nissan Pathfinder Rock Creek from Route 46 Nissan in Totowa, NJ, and had an outstanding experience thanks to Nancy Segui. Nancy was professional, knowledgeable, and genuinely helpful Route 46 Nissan in Totowa, NJ, and had an outstanding experience thanks to Nancy Segui. Nancy was professional, knowledgeable, and genuinely helpful from start to finish. She took the time to understand exactly what I was looking for, answered all my questions clearly, and made sure I felt confident throughout the entire process. There was no pressure—just honest guidance and great customer service. The whole experience was smooth, efficient, and stress-free. I’m very happy with my Pathfinder Rock Creek and truly appreciate the level of care Nancy provided. If you’re planning to buy a vehicle, I highly recommend asking for Nancy Segui. She made the entire process easy and enjoyable. truly stands out—top-tier service, sharp knowledge, and a seamless, first-class buying experience . More
George was incredibly patient and worked with us to put us in the car we dreamed of. He showed us multiple cars, was knowledgeable and alleviated the pressure of such a large purchase. I would recommend Ge us in the car we dreamed of. He showed us multiple cars, was knowledgeable and alleviated the pressure of such a large purchase. I would recommend George to any car buyer. More
Everything went smoothly. I will Definitely do business with Nissan in the future. Everyone was friendly and professional. I HIGHLY RECOMMEND. I will Definitely do business with Nissan in the future. Everyone was friendly and professional. I HIGHLY RECOMMEND. More
Bought my first dealership car here a few weeks ago. Salesmen George Mack and Bernard Britsch made it A LOT less stressful then I was expecting it to be and overall were just pleasant to talk to. Before Salesmen George Mack and Bernard Britsch made it A LOT less stressful then I was expecting it to be and overall were just pleasant to talk to. Before settling on this dealership I shopped around other local dealerships for a few days and none of them were as warm or friendly. More
george mack and bernard betch took great care of us in our experience at route 46 nissan, we will highly recommend future sales to george mack. Thank you for 2 professional individuals. our experience at route 46 nissan, we will highly recommend future sales to george mack. Thank you for 2 professional individuals. More
This our 5th Vehicle that we have purchased here at Route 46 Nissan. The staff has been very helpful to us & we will keep on doing business with them. Thanks to our Sales Rep. Eddie Moran & the Sales Manager 46 Nissan. The staff has been very helpful to us & we will keep on doing business with them. Thanks to our Sales Rep. Eddie Moran & the Sales Manager Bernard Bertsch because they always taken care of us. More
This dealership is awesome, I worked with George Mack and Bernard Bertsch, they both worked really hard to get me into the car I wanted at my desired monthly payment even though my credit score isn’t the gre Bernard Bertsch, they both worked really hard to get me into the car I wanted at my desired monthly payment even though my credit score isn’t the greatest! They made the process so easy and worked for hours just to get me the loan and I drove out of the dealership that day with a beautiful 2023 Nissian Altima. I definitely recommend going to see them if you need a car and you don’t have great credit. I appreciate there hard work and dedication, go get your car from them ASAP! More
My experience with this dealership was extremely disappointing. They advertise a low price online to attract buyers, but once you’re there, the numbers change. Significant fees are added that were disappointing. They advertise a low price online to attract buyers, but once you’re there, the numbers change. Significant fees are added that were not clearly disclosed upfront, making the advertised price unrealistic. In my case, they added: A “certification fee” of $4,500 A “documentary fee” of $995 These charges dramatically increased the final price and felt misleading. A $4,500 certification fee is especially excessive and raises serious questions about transparency. Buyers should insist on a full written out-the-door price before visiting. If pricing transparency and honesty matter to you, proceed with caution. More



