Route 9 Mazda

Good experience. Great people, great service. If you are on the market for a mid priced vehicle this is the place to go. Easily one of the best dealers in Poughkeepsie Great people, great service. If you are on the market for a mid priced vehicle this is the place to go. Easily one of the best dealers in Poughkeepsie. Would buy from again. More

Route 9 Mazda I can’t say enough good things about this dealership! As soon as I walked through the doors I felt like family. Everyone I spoke to really took the ti I can’t say enough good things about this dealership! As soon as I walked through the doors I felt like family. Everyone I spoke to really took the time to explain all of my options and find me the best deal. They were so respectful of my budget and made sure to take into consideration all of my needs! They made the process from start to finish a breeze! Not once did I feel like they were trying to pull a fast one or force me into something just so they could make a sale! Chad, Rich, and their team we’re phenomenal! They found me the best deal and set me up with Bill who couldn’t have been a nicer salesman! Thank you so much to the team at Route 9 for making what could have been a very stressful process into a very easy and enjoyable experience!! More

Easy friendly and relaxing Bill made my time at Mazda, stressless and, friendly. The next time someone ask me where they should go I'm Definitely telling them to go to route 9 Bill made my time at Mazda, stressless and, friendly. The next time someone ask me where they should go I'm Definitely telling them to go to route 9 Mazda and I'll tell them to talk to bill levy More

Great experience Staff was professional and courteous best experience buying car Chad GM was great. Will lease my sons car from them as well. Great buying experience Staff was professional and courteous best experience buying car Chad GM was great. Will lease my sons car from them as well. Great buying experience More

Customer Service Sales team are great. They make it easy and simple. Sales team are quick to answer all my questions. No pressure at all. Courteous and friendly staff. Sales team are great. They make it easy and simple. Sales team are quick to answer all my questions. No pressure at all. Courteous and friendly staff. More

Great General & Finance Management I just completed my purchase of a new Mazda CX-5 from Rt. 9 Mazda and have nothing but the best things to say about both Chad and Chris. They took gr I just completed my purchase of a new Mazda CX-5 from Rt. 9 Mazda and have nothing but the best things to say about both Chad and Chris. They took great care of me throughout the process and went out of their way to make sure that I was more than satisfied. I would recommend them to anyone. More

False promise with no results General Manager Chad Kowalewski promised to refund the amount overcharged by new employee after having him review the deal but he never followed throu General Manager Chad Kowalewski promised to refund the amount overcharged by new employee after having him review the deal but he never followed through. It has been several weeks with no recent response. Still waiting……. More

Great teamwork Our overall experience was terrific. A great team working together to satisfy customers. From our energetic and enthusiastic saleman, Luis Santos, t Our overall experience was terrific. A great team working together to satisfy customers. From our energetic and enthusiastic saleman, Luis Santos, to the man who made the deal happen, Chris McGovern, the whole team, including the Manager Chad Kowalewski, worked together to answer all of our questions and make us feel comfortable. Chris made the financing a breeze and we are very happy with our new CX5. We would definitely recommend to others. Great job! More

Very Happy With Everything! I got approved with a brand new mazda6 isport 2017 with low credit and payments were very fair and the service from both the Business manager “Chris M I got approved with a brand new mazda6 isport 2017 with low credit and payments were very fair and the service from both the Business manager “Chris Mcgoven and Sales assosiate Luis Santos” was fantastic! I highley recomend this place it has awesome customer service and they work with their people. Thank you guys for my new ride More

Chris McGovern went out of his way to help me. I bought my Mazda 3 at Poughkeepsie Mazda in 2014. I bought an extended warranty but didn't know at the time that I wasn't given the warranty agree I bought my Mazda 3 at Poughkeepsie Mazda in 2014. I bought an extended warranty but didn't know at the time that I wasn't given the warranty agreement. I assumed it was through them. Three years later I had some issues to address and was told, by Poughkeepsie Mazda, my warranty was through a third party but they weren't sure whom. I let it go. A couple of months later I went back to Mazda now owned by Route 9 Mazda to replace a key. I asked about the warranty again, but this time I was taken to the Chris in finance. He not only got me the name of the warranty company but called them up and asked them to email me a copy, He went out of his way to help me out and was friendly and approachable. I plan on doing business again with them in the future and would gladly recommend them. More