Royal Nissan
Baton Rouge, LA
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193 Reviews of Royal Nissan
I traded in a Colorado and bought a 2026 Frontier Pro 4X. My trade in at Royal Nissan was more than CarMax and All Star would give Stacey Orlowski is a fantastic Sales Consultant. Friendly and knowledgeable My trade in at Royal Nissan was more than CarMax and All Star would give Stacey Orlowski is a fantastic Sales Consultant. Friendly and knowledgeable and a great person to work with. I recommend Stacey Orlowski and Royal Nissan for anyone wanting to buy a vehicle More
My experience with Royal Nissan was extremely disappointing. I brought my 2020 Nissan Pathfinder in after noticing a rattling noise and concerns about the engine. At the time, I was told there we disappointing. I brought my 2020 Nissan Pathfinder in after noticing a rattling noise and concerns about the engine. At the time, I was told there were no issues that needed attention. Later, the problem worsened and I was informed that the vehicle needed a major timing chain repair with an estimated to exceed the value of the vehicle. What is frustrating is that I raised concerns early and trusted the dealership's assessment. Had the issue been properly diagnosed when it was first reported, I may have been able to avoid a catastrophic and extremely expensive repair. Instead, I am now facing a repair bill that exceeds the value of the vehicle. I understand that vehicles can have mechanical problems, but customers rely on dealership technicians to accurately identify and address concerns when they are brought in. I left feeling unheard and unsupported throughout the process. Based on my experience, I cannot recommend this dealership. I hope they improve their diagnostic process and customer care so other customers do not find themselves in a similar situation. More
3rd schedule for oil change and tire rotation since I purchased my car. Each time I have gone there I was in and out in no time. Less than 30 minute each visit. SAVANNAH MARTIN rocks, she offered if I ne purchased my car. Each time I have gone there I was in and out in no time. Less than 30 minute each visit. SAVANNAH MARTIN rocks, she offered if I needed any thing while I waited to reach out to her. She explain every thing they did to my vehicle and during the inspection certain things needs attention but she not once pressured me to get things fix.. smile and seemed very happy at her position. Very professional and very knowledgeable to her job.. Thank you very much Savannah Martin you ROCK!! More
Louis Freeman was the best salesman. I called him to tell him what I wanted. Not 30 minutes later, he said, "When you get off, come get your vehicle; it will be ready." I wasn't there an I called him to tell him what I wanted. Not 30 minutes later, he said, "When you get off, come get your vehicle; it will be ready." I wasn't there an hour, I signed my paperwork, and I was on my way. Everyone at Royal Nissan is very respectful, kind, and helpful. I recommend you check them out.. More
For an "Excellent" Sales experience, please visit Royal Nissan on Airline Hwy in Baton Rouge, LA and ask for Mr. Alan Landry...He was professional, kind, helpful, pleasant and knowledgeable...Mr. Landry di Nissan on Airline Hwy in Baton Rouge, LA and ask for Mr. Alan Landry...He was professional, kind, helpful, pleasant and knowledgeable...Mr. Landry did a fabulous job in assisting me with my purchase...He will be happy to assist you as well...Kudos to Mr. Landry!!! More


