Russ Darrow Chrysler Dodge Jeep RAM of Madison

Excellent Andrew helped me find the car I wanted that was in my price range. After I bought the Durango he helped me set up my phone to the vehicle and took tim Andrew helped me find the car I wanted that was in my price range. After I bought the Durango he helped me set up my phone to the vehicle and took time to teach me how to use and go through the touch screen. He was super friendly and very personable! I would recommend him to any of my family members or friends who want to buy a vehicle. More

Great to work with The salesman is great. No pressure. Offers to drive both my vehicles I purchased from him back and forth for service. I will be back The salesman is great. No pressure. Offers to drive both my vehicles I purchased from him back and forth for service. I will be back More

Awsome Great service, worth the drive. Installed a air filter for free and washed the truck. Performed the service quickly and kept me informed, can’t ask fo Great service, worth the drive. Installed a air filter for free and washed the truck. Performed the service quickly and kept me informed, can’t ask for more than that. More

Salesman Michael Glowacki rocks! Went back to Russ Darrow to purchase a second vehicle after buying a brand new Jeep Cherokee a few montgs ago for my girlfriend. Sought out our salesm Went back to Russ Darrow to purchase a second vehicle after buying a brand new Jeep Cherokee a few montgs ago for my girlfriend. Sought out our salesman from that purchase who is Michael Glowacki. Had such a great buying experience with him buying Cherokee. So wanted Michael to help me with my purchase this time around on a Ram 1500. As expected Michael was very accomodating and answered every question i had. Love and appreciate his non pressure salesmanship! Very happy with my purchase and look forward to seeking out Michael Glowacki for future sales. Would highly recommend anyone to visit Michael at Russ Darrow! More

Informed, but slow. Russ Darrow did a fine job with helping me in the purchase of my vehicle. They have me all the information I needed to make an informed decision on my Russ Darrow did a fine job with helping me in the purchase of my vehicle. They have me all the information I needed to make an informed decision on my choice of vehicle. However, the process to complete the sale took far longer than I feel it should have. During the process there were also some moment that could have gone better. There was one point that my mother and I had informed the dealer that we needed to leave soon in order to go take care of other business and we were kept there for nearly an extra hour. Other than that they were great. More

Very professional From the salesperson, Michael, to service person Rob, I was treated with professionalism and courteous service each time i return. Thank you so much. From the salesperson, Michael, to service person Rob, I was treated with professionalism and courteous service each time i return. Thank you so much. Love my Jeep. More

Running boards Had a oil change. Tire rotation and a pair of running boards installed. Great service. Done in a timely manner. Very pleased. Highly recommended Alw Had a oil change. Tire rotation and a pair of running boards installed. Great service. Done in a timely manner. Very pleased. Highly recommended Always a pleasure. More

Fast Friendly Service I went in for a oil change & was in & out so fast it was fabulous! The technician was very friendly & easy going. I appreciate the fact he did not try I went in for a oil change & was in & out so fast it was fabulous! The technician was very friendly & easy going. I appreciate the fact he did not try to upsell me on things I don’t want or need. Nice waiting area with free WI-FI, tv & plenty of other reading material. More

Great service , everyone was very accommodating and patient with me. They took the time to make sure I understood everything from the car and all its features to m , everyone was very accommodating and patient with me. They took the time to make sure I understood everything from the car and all its features to my maintenance options and finance options. Made the process very relaxed and enjoyable. More