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Russ Darrow Honda
Milwaukee, WI
2,228 Reviews
Located in the heart of Milwaukee, WI, Russ Darrow Honda is your premier destination for new and certified pre-owned Honda vehicles. With a commitment to exceptional customer service, we offer a wide selection of reliable cars, SUVs, and trucks designed to fit every lifestyle and budget. Every used and certified pre-owned vehicle undergoes a rigorous multi-point inspection to ensure quality and reliability. As part of the Russ Darrow Group, serving Wisconsin for over four decades, we take pride in delivering an outstanding car-buying and ownership experience. Visit Russ Darrow Honda in Milwaukee today and experience the difference in quality, value, and service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,228 reviews
August 26, 2025
I was quoted a different price over the phone then was charged. I hadn’t heard anything 4.5 hours after dropping my car off, so I called for an update. They didn’t know anything and said they would call m charged. I hadn’t heard anything 4.5 hours after dropping my car off, so I called for an update. They didn’t know anything and said they would call me back. Took almost an hour to call me back and just ran the diagnostic then. Service was not great when I came to pick up and I was not thrilled the price was more than I was quoted. More
by Abcdefg
Verified Customer
August 26, 2025
Checking in was good. Though I scheduled online the service technician seemed to be unaware of work I wanted done on the car. Car was there for 9:30 appointment. I was tol Though I scheduled online the service technician seemed to be unaware of work I wanted done on the car. Car was there for 9:30 appointment. I was told it would take a hour. I received no call about the car. I called at 2:30 and was told they were finishing up. And it was not easy to find my car on the lot. More
by AM1
Employees Worked With
Enrico James
August 25, 2025
The staffs were very helpful and the service was just amazing. I will highly recommend them. amazing. I will highly recommend them. More
by Kesaban
August 23, 2025
Expedite quickly. Explained everything in detail. My car runs really well. Very flexible with timing of service You need to tell customers up front about the sur Explained everything in detail. My car runs really well. Very flexible with timing of service You need to tell customers up front about the surcharge if you are any to use credit card More
by Sue
August 23, 2025
everyone was very nice and samantha was super kind and explained everything to me ! thank you also to that mechanic who explained things to me ! 10/10 explained everything to me ! thank you also to that mechanic who explained things to me ! 10/10 More
by cia.gladden
Employees Worked With
August 23, 2025
500 dollars for a 4 wheel alignment and camera adjustment on my 2020 Accord from having a flat tire was a little expensive. No choice but to have it done none of the electronics would work until it was done. on my 2020 Accord from having a flat tire was a little expensive. No choice but to have it done none of the electronics would work until it was done. Half that would of been sufficient imho. More
by blckwolf70
Employees Worked With
August 22, 2025
Good service dept. I appreciated the use of a loaner when my car needed to stay while a part was ordered. I appreciated the use of a loaner when my car needed to stay while a part was ordered. More
by VAMP0200
August 22, 2025
Everything was great. ..price quoted beforehand was accurate and job done in a timely manner. Everyone was courteous and professional, including Karen, the shuttle driver! ..price quoted beforehand was accurate and job done in a timely manner. Everyone was courteous and professional, including Karen, the shuttle driver! More
by StmKtm
August 22, 2025
The dealer had shuttle service since it was an overnight work order. The service tech provided video explaining the work. The service advisor took the time to get everything right. work order. The service tech provided video explaining the work. The service advisor took the time to get everything right. More
by smlustig
Employees Worked With
