I was given a written quote on a new CR-V by salesman Jonathan Patrick. I confirmed the quote three times by email as the "drive off the lot" price inclusive of everything. Each time Mr. Patrick assured me that the quote he provided was accurate and firm. The day before I was to purchase the vehicle, I received an email saying that his manager, Brian, wanted to speak with me. Brian stated he would not honor the quoted and confirmed price. He said it was too low. He told me he would call me back with his best price. That was two weeks ago and I am still waiting. Stay far away from Russ Darrow Honda; they cannot be trusted.
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