Russ Darrow Honda

Rachel the service advisor was very professional and courteous.Mike Tuler is always a pleasure to deal with! courteous.Mike Tuler is always a pleasure to deal with! More

I can in to purchase a suv that was NOT available to view as I was assured I am 22 yrs old with a credit score > 700 I asked that my credit NOT be ran because I had already been pre approved by my credit uni as I was assured I am 22 yrs old with a credit score > 700 I asked that my credit NOT be ran because I had already been pre approved by my credit union RUSS DARROW ran my credit anyway of course pulling my earned credit score down I am very upset to say the least I left broken in my sprit and no vehicle they loss a sure sale it’s like they say the customer is right and the seller should not undermine a customer by going behind their back just to make a sell I am disappointed and will not to business with them again Shame on them for taking advantage of a good customer More

Came in with my 9 year old daughter with the intention of buying a car. Darrell was a complete gentleman, polite and accommodating and was not offering any pressure at all. He took the time in his busy day t buying a car. Darrell was a complete gentleman, polite and accommodating and was not offering any pressure at all. He took the time in his busy day to run back to the sales desk multiple times to make sure I understood all my options. I’m a 43 year old man and I could guess his age was close to mine but he still offered the courtesy of calling me sir. I’m a manager in the retail business and understand the importance of great customer service and that sometimes the pleasantries feel fake. His service was genuine and polite and just what I was looking for when dealing with purchasing a new vehicle. He was up front and honest about car buying in these times of supply and demand. He went above and beyond by following me to drop my rental off and bringing me back to the dealership while keeping my daughters comforts in mind. That was not overlooked on my part. Great job Darrell and great job to the dealership recognizing and adjusting their sales performance to customers demands. More

I was greeted upon entering and received great communication from Angela. She explained everything clearly and informed me of the wait time. We also share the same favorite color communication from Angela. She explained everything clearly and informed me of the wait time. We also share the same favorite color More

Made same-day appointment and they had the part in stock. A mirror on my new Pilot was wobbly so I was surprised there was one in available. Fixed in about 45 minutes. Friendly and efficient. A mirror on my new Pilot was wobbly so I was surprised there was one in available. Fixed in about 45 minutes. Friendly and efficient. More

Fast and efficient service. The place itself is comfortable. Everyone is always friendly and ready to help. The work done is always good and complete. comfortable. Everyone is always friendly and ready to help. The work done is always good and complete. More

Everyone was polite and courteous and polite, keeping me informed while waiting for the results. “Angel” was particularly forthcoming and seemed eager to assist me informed while waiting for the results. “Angel” was particularly forthcoming and seemed eager to assist me More

The agent that worked with us was the most inconsiderate sales rep I have ever met. I will not visit ever plan to visit again. sales rep I have ever met. I will not visit ever plan to visit again. More

Prompt and friendly service. Went above and beyond to make sure we were happy with the service. make sure we were happy with the service. More

Brittney was knowledgable and super sweet in the car buying process. Helped with lease for my daughter and was professional.A++++ dealership. Will return soon. buying process. Helped with lease for my daughter and was professional.A++++ dealership. Will return soon. More