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Russ Darrow Honda
Milwaukee, WI
2,051 Reviews
Located in the heart of Milwaukee, WI, Russ Darrow Honda is your premier destination for new and certified pre-owned Honda vehicles. With a commitment to exceptional customer service, we offer a wide selection of reliable cars, SUVs, and trucks designed to fit every lifestyle and budget. Every used and certified pre-owned vehicle undergoes a rigorous multi-point inspection to ensure quality and reliability. As part of the Russ Darrow Group, serving Wisconsin for over four decades, we take pride in delivering an outstanding car-buying and ownership experience. Visit Russ Darrow Honda in Milwaukee today and experience the difference in quality, value, and service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 8:00 AM - 4:00 PM
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 8:00 AM - 4:00 PM
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Showing 2,052 reviews
July 26, 2021
Love Russ Darrow they will make sure u get a car or try there best to do what they can for there customers trust me there best to do what they can for there customers trust me More
by Lester
Employees Worked With
July 17, 2021
Mike Tuler is an excellent sales person. He is knowledgeable, charming, caring , and thoughtful. I have leased eight cars from him over the past ten years. I would recommend him to all my fri knowledgeable, charming, caring , and thoughtful. I have leased eight cars from him over the past ten years. I would recommend him to all my friends. More
by DH
Employees Worked With
July 16, 2021
Very frustrating that the survey requires a minimum 25 weird review. I was going to quit the survey but wanted you to know that this is ridiculous. Good experience until now weird review. I was going to quit the survey but wanted you to know that this is ridiculous. Good experience until now More
by Mw
Employees Worked With
July 14, 2021
Efficient check in.. Advisor reviewed my service history and determined what needed to be done, what had been done and what should wait for next service. Appreciate only doing what needs to be done each vis and determined what needed to be done, what had been done and what should wait for next service. Appreciate only doing what needs to be done each visit. More
by Trixie
Employees Worked With
Maddie
July 11, 2021
Very pleased. Derrick was honest from the beginning. After a miscommunication in the beginning, George, the general manager, made a point to personally apologize and make me comfortable with the purchas After a miscommunication in the beginning, George, the general manager, made a point to personally apologize and make me comfortable with the purchase of this vehicle. More
by bigvikefan
July 11, 2021
Fantastic guest service; have been going here for 10 years and have always felt fairly served. I have two Honda’s and will going here next time I’m ready to purchase my next one. years and have always felt fairly served. I have two Honda’s and will going here next time I’m ready to purchase my next one. More
by Tacocat
Employees Worked With
July 02, 2021
I give the dealership a very low rating just because of They did a poor job cleaning the car The engine was very dirty Only a 4' tank of Gas Would like very much to have the engine clean They did a poor job cleaning the car The engine was very dirty Only a 4' tank of Gas Would like very much to have the engine clean More
by james.ronnie53
Employees Worked With
Dveil
July 02, 2021
Service center is quick, efficient, and very knowledgeable. I have always been happy with my service. knowledgeable. I have always been happy with my service. More
by mdharrison99
Employees Worked With
June 27, 2021
My experience with Russ Darrow this time was shocking; I couldn’t believe the cost of the repair. George Matthews ( General Manger) and Jon Stein ( Service Representative ) worked with me to arrive at what couldn’t believe the cost of the repair. George Matthews ( General Manger) and Jon Stein ( Service Representative ) worked with me to arrive at what I believe to be a more than fair price to replace my electronic rack and pinion system. More
by GEM
