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Russ Darrow Honda
Milwaukee, WI
2,050 Reviews
Located in the heart of Milwaukee, WI, Russ Darrow Honda is your premier destination for new and certified pre-owned Honda vehicles. With a commitment to exceptional customer service, we offer a wide selection of reliable cars, SUVs, and trucks designed to fit every lifestyle and budget. Every used and certified pre-owned vehicle undergoes a rigorous multi-point inspection to ensure quality and reliability. As part of the Russ Darrow Group, serving Wisconsin for over four decades, we take pride in delivering an outstanding car-buying and ownership experience. Visit Russ Darrow Honda in Milwaukee today and experience the difference in quality, value, and service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 8:00 AM - 4:00 PM
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 8:00 AM - 4:00 PM
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Showing 2,050 reviews
February 18, 2021
The service was fast and easy. Having a clean car in this weather was a plus. Everyone was very helpful, from scheduling to completion of the work. I highly recommend Russ Darrow Honda. this weather was a plus. Everyone was very helpful, from scheduling to completion of the work. I highly recommend Russ Darrow Honda. More
by JPG
Employees Worked With
Rachael
February 17, 2021
Jonh handled everything I needed without complaining. Even though I didn't get anymore done. John still was very respectful and polite. Thanks again! I know I'll be back for future service. Even though I didn't get anymore done. John still was very respectful and polite. Thanks again! I know I'll be back for future service. More
by Js5672
Employees Worked With
February 17, 2021
Excellent and convenient service hours. Sunday hours are great. Angela David is the best service writer I’ve ever worked with. Friendly, personable, and fast. Even when busy, she takes the time to explain e great. Angela David is the best service writer I’ve ever worked with. Friendly, personable, and fast. Even when busy, she takes the time to explain everything. More
by John
Employees Worked With
Angela David
February 15, 2021
Angela David is an excellent representative for your dealership. Bright, engaging, and informative. I feel like my experience was enhanced by her service and solid expertise. Dan Gilliam dealership. Bright, engaging, and informative. I feel like my experience was enhanced by her service and solid expertise. Dan Gilliam More
by Dan Gilliam
Employees Worked With
Angela David
February 09, 2021
This is our second Honda that I have had serviced and Russ Darrow. I have always been pleased with the service. This past week I had Jon Stein and I was impressed with his friendly demeaner and service. Russ Darrow. I have always been pleased with the service. This past week I had Jon Stein and I was impressed with his friendly demeaner and service. Mary Ellis More
by btellis46
Employees Worked With
February 05, 2021
Eric Nelson is extremely knowledgeable and very pleasant to work with! I feel very comfortable with any recommendations he makeshift that my Honda is well maintained. to work with! I feel very comfortable with any recommendations he makeshift that my Honda is well maintained. More
by Jeff.zembrosky
Employees Worked With
Eric Nelson
February 04, 2021
The worst dealership ever they sold me a 2016 Honda Civic after I left I found out that the heat on the passenger side does not work it’s just cold air coming thru I went back and I was told that would not f after I left I found out that the heat on the passenger side does not work it’s just cold air coming thru I went back and I was told that would not fix it for me and the problem was never listed on the buyer guide that was on the car this is really a bad dealership I would not buy from them More
by Loric_wahhab
Employees Worked With
February 02, 2021
Jay was amazing. He went to bat for us and got Honda to cover most of our repair even though it’s out of warranty. Much appreciated! cover most of our repair even though it’s out of warranty. Much appreciated! More
by nickzupke
January 30, 2021
Best service department - honest, friendly, attentive, and always gets the work done on time! Open Saturday and Sunday which is incredibly convenient. Too bad they took away the snacks due to COVID! and always gets the work done on time! Open Saturday and Sunday which is incredibly convenient. Too bad they took away the snacks due to COVID! More
by mfrieder
Employees Worked With
January 30, 2021
I had a good experience at Russ Darrow Honda. I got my oil changed and my wheels aligned. The service was done in an efficient amount of time. oil changed and my wheels aligned. The service was done in an efficient amount of time. More
by jc241985
Employees Worked With
