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Russ Darrow Honda - Service Center

Milwaukee, WI

4.5
872 Reviews

872 Reviews of Russ Darrow Honda - Service Center

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June 26, 2025

Great customer service and I didn’t have to wait long for them to do my car More

by ARLENECURRY33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Trepczyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2025 -

Russ Darrow Honda responded

Thanks for sharing your thoughts about your experience with Russ Darrow Honda. We appreciate your business and hope to see you again soon! George Matthews george.matthews@russdarrow.com

June 25, 2025

The service and timelines was excellent. The experience was pleasant and very professional. Excellent Service More

by ONEHANDLEY
Recommend Dealer
Yes
Jun 25, 2025 -

Russ Darrow Honda responded

Thanks for sharing about your experience with Russ Darrow Honda. We appreciate your business and hope to see you again soon! George Matthews george.matthews@russdarrow.com

June 25, 2025

They did a great job. They got me in quickly. The counter person explained things well. More

by GEOHRECREA1TIVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maddie Wojciechowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2025 -

Russ Darrow Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! George Matthews george.matthews@russdarrow.com

June 24, 2025

Reliable and friendly. I very much appreciate the pick-up service of my vehicle and return of it. Excellent service department. More

by MNGILES1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2025 -

Russ Darrow Honda responded

Thank you for choosing Russ Darrow Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! George Matthews george.matthews@russdarrow.com

June 24, 2025

I like the way Russ Darrow has a video so you know what is going on. The staff is friendly and informative. More

by carol-murray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aleiah Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2025 -

Russ Darrow Honda responded

Thanks for sharing your thoughts about your experience with Russ Darrow Honda. We appreciate your business and hope to see you again soon! George Matthews george.matthews@russdarrow.com

June 23, 2025

Pretty good dealer to work with, was a bit disappointed this last visit they didn't run my car thru the car wash and gave it back dirty. There was also some oily substance on my driver door armrest and my More

by MARK97564
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Tuler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yazen Saleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cruz Drahonovsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2025 -

Russ Darrow Honda responded

Mark, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. George Matthews george.matthews@russdarrow.com

June 23, 2025

It's a good dealership to go to. . They actually care about there customers an take care of them as well. More

by MURRAYJCDL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Gresbach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2025 -

Russ Darrow Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. George Matthews george.matthews@russdarrow.com

June 22, 2025

I had a very good experience at Russ Sarrow, buying my Honda Odyssey. Daryl Robinson worked very hard to get me exactly what I wanted. More

by SLHUNTFRANK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerald Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daryl Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2025 -

Russ Darrow Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Honda. George Matthews george.matthews@russdarrow.com

June 22, 2025

I had an appt for a "starter replacement" then returned shortly afterwards for a few adjustments to re-align my radio, dash lights, etc ...but all in all things feel good.....thanks More

by ceaustin46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cruz Drahonovsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2025 -

Russ Darrow Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Honda. George Matthews george.matthews@russdarrow.com

June 20, 2025

The service was great. Rachel explained everything that was part of the service and gave me an accurate estimate on how long it would take. More

by KFBCOBRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2025 -

Russ Darrow Honda responded

Thanks for sharing about your experience with Russ Darrow Honda. We appreciate your business and hope to see you again soon! George Matthews george.matthews@russdarrow.com