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Russ Darrow Metro Chrysler Dodge Jeep RAM
Milwaukee, WI
840 Reviews
Since 1965 Russ Darrow Group has been serving our fine Wisconsin communities. Russ Darrow has grown his business using the same personal values and strong beliefs that he used while growing his family in West Bend, Wisconsin. The Russ Darrow Group makes a "career investment" in the development of its employees. This philosophy is unique to the auto dealer industry. We believe in "growing our own." In 2004, the Darrow University was developed to formalize this, allowing all employees to be well trained and prepared for the future. Today the company has 15 locations throughout Wisconsin. The Russ Darrow Group has a track record for success and a positive plan for the future, and we'd like you to be a part of it.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 840 reviews
September 16, 2025
Took care of all my needs. Been going there for 5 hrs and they always treat me right. Been going there for 5 hrs and they always treat me right. More
by pac02transam
Verified CustomerEmployees Worked With
September 15, 2025
From the moment I expressed interest in a 2025 Jeep Wagoneer online, Adrian Ellis went above and beyond to make the process smooth and enjoyable. Within minutes, he sent me a quick video clip of the ve Wagoneer online, Adrian Ellis went above and beyond to make the process smooth and enjoyable. Within minutes, he sent me a quick video clip of the vehicle and followed up with clear, timely emails and texts that kept me fully informed. On buying day, Adrian’s professionalism and attention to detail stood out. He walked me through every step—from our trade-in appraisal to the final paperwork—while also making sure I was comfortable (even checking if I needed snacks!). What really impressed me was his follow-up the very next day. When I had questions and wanted a quick demo to revisit a few details from the busy day before, Adrian made time to ensure I had everything I needed. Buying a family vehicle is a big decision, but Adrian made it feel stress-free, personal, and even enjoyable. His dedication, communication, and care for his customers set a standard that’s hard to beat. I couldn’t be more grateful for his support and highly recommend him to anyone looking for a first-class car-buying experience. More
by crrogersphd
September 08, 2025
Went in for an oil change and came out with almost a new Gladiator. Can't day enough about the service I received. Gladiator. Can't day enough about the service I received. More
by geoffrey peterson
Employees Worked With
August 31, 2025
The service is always good and the wait time is pretty decent not too long decent not too long More
by redwardsr41
Employees Worked With
August 30, 2025
He’s outstanding at his job. He cares about the customers. He’s the reason why I keep coming back. He cares about the customers. He’s the reason why I keep coming back. More
by Larry
Employees Worked With
August 23, 2025
I always recieve good service when I bring in my jeep I don't take any where else thanks don't take any where else thanks More
by jeep4me1
Employees Worked With
August 21, 2025
Megan and Christian were very helpful in getting my repairs done. I was in and out within an hour for my sound system repair. Great job! repairs done. I was in and out within an hour for my sound system repair. Great job! More
by ajhetrick5
August 21, 2025
Make you feel welcome, they keep you up dated with what's going with your car, you get text message picture of your car, if you have question you can text them with your questions. I was in and out in no tim going with your car, you get text message picture of your car, if you have question you can text them with your questions. I was in and out in no time with a clean car. More
by dkeys2
August 19, 2025
I felt important! Greeted by nice people and service was completely expeditiously! Only thing missing were snacks! But my complimentary oil change was way better than Greeted by nice people and service was completely expeditiously! Only thing missing were snacks! But my complimentary oil change was way better than any snack! Thank you! More
by Rena
August 16, 2025
Jermaine gave me great service. I would definitely recommend some one else to your dealership I would definitely recommend some one else to your dealership More
by Lmjiles
Employees Worked With
