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Russ Darrow Metro Chrysler Dodge Jeep RAM
Milwaukee, WI
874 Reviews
Since 1965 Russ Darrow Group has been serving our fine Wisconsin communities. Russ Darrow has grown his business using the same personal values and strong beliefs that he used while growing his family in West Bend, Wisconsin. The Russ Darrow Group makes a "career investment" in the development of its employees. This philosophy is unique to the auto dealer industry. We believe in "growing our own." In 2004, the Darrow University was developed to formalize this, allowing all employees to be well trained and prepared for the future. Today the company has 15 locations throughout Wisconsin. The Russ Darrow Group has a track record for success and a positive plan for the future, and we'd like you to be a part of it.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
November 19, 2025
Great service that and patience.
One point with every question and concern answered in the correct manner
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by ArmyMP31B2002
Employees Worked With
November 17, 2025
I had to take my Jeep home on an almost empty gas tank
and had to go to the service area to have them put more air in my tires. They were supposed to be at 36 psi and they left them at 33 psi
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by BOOKKEEPER3
Verified Customer
Verified Customer
November 15, 2025
I was able to make an appointment for the oil change at
the time that was convenient for me. Kris is very patient and thorough in explaining what maintenance my Jeep needs.
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by TarheelDoodle
Verified Customer
Verified Customer
Employees Worked With
Kris Heinrich
Dealership Inventory (252 Vehicles)
2026 Chrysler Pacifica
new
Diamond Black Crystal Pearlcoat exterior
Automatic
Front-wheel Drive
Photos & Amenities
- Automated Car Wash
- Children's Play Room
- Free WiFi
- Rewards Program
- Online Service Scheduling
- Car Wash with Service
