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Russell & Smith Honda - Service Center

Houston, TX

4.8
554 Reviews

554 Reviews of Russell & Smith Honda - Service Center

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August 05, 2025

I was expecting a complimentary car wash along with the service just like others would’ve done More

by jobinxavier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie Nguyen was professional and courteous to do business with.
August 05, 2025

I was expecting a complimentary car wash along with the service just like others would’ve done More

by jobinxavier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie Nguyen was professional and courteous to do business with.
August 05, 2025

This facility was amazing with our vehicle’s repair. We worked with Esteban, who kept us updated throughout the process. This was a wonderful experience and would recommend. More

by Samantha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Esteban Meza
August 05, 2025

My service team was amazing! Thank you to Ryan and those wonderful technicians. They came in and fix the problem, quickly and I was home by the 5 clock news More

by Brandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Smith
August 03, 2025

Prompt service Professional interactions Comfortable waiting area Thomas was pleasant and interested in my needs More

by amycoalwood55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas
July 30, 2025

Very polite service…kept me updated which I appreciated . comfortable waiting room detailed explanation f bill More

by sheilakf5tx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russell? I think
July 28, 2025

Russell & Smith is my go to dealership for service and parts. The staff is friendly, it is conveniently located and has extremely clean restrooms. More

by DrPunkin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Boubacar Kouyate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryne Smith
July 28, 2025

The service representative said I would be out in thirty minutes to get an emission test and it was 30 minutes or less. I was pleasantly surprised and only eighteen dollars, More

by Mary Lu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
July 25, 2025

Purchased two SUV’s from this dealership & will come back again when need another car. More

by Judy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisor Dominicue Jon
July 25, 2025

They are very honest, and recommend real work needed towards the car. Will always recommend this spot to honda owners. More

by Brandi6319
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CHARLES NGUYEN from service
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