My Review Of Russell & Smith Honda:
I picked Russel & Smith Honda because they had the best reviews on a Google search for Houston Honda dealers. I live on the north side of town, but made the drive to the South loop. Selam was an excellent salesperson. She was never deceptive, always transparent. She listened more than she talked. We had no intention of buying the car yesterday, but there is a 2014 Honda V6 Accord in my driveway now. The sales manager Mr.Saba was absolutely great. We found out we have a friend in common. He was actually able to tell me about our mutual friends entire family. I am always a skeptic when it comes to auto dealerships because unfortunately it's one of those situations where the consumer is trying to get the most for their money in direct contrast with the dealers trying to realize a profit. I understand that. As a professional salesperson, I am willing to buy a product at a great price, but if I feel that the salesperson is being less than honest, I walk away, and not even invoice minus 1,000.00 will bring me to the table again.The Truecar quotes were a real help, and I think thats part of what made the buying process a smooth no haggle process. After we agreed on price, I was ready for the fight at the Finance office. Again I was wrong. Mr. Laurentiu was very professional We had instant common ground given we both play tennis. We signed the contract, and while I was adding the new vehicle to the insurance policy, he overheard my rates and told me that I was paying too much for auto insurance. I called them this morning and I saved 10%. Thanks Miron. The icing on the cake was when Selam synced my fiances I-phone to the car, customized the screen from Red to Blue, synced the Pandora, and synced her personal music playlist. My fiance stayed in the car an extra hour just listening to her music in the driveway. The experience was awesome. Thank you Selam for staying until nearly 10 Pm to explain all the details of the car, and Simon for staying late to write up the contract. I will recommend absolutely everyone to your dealership for a Honda. You made my fiance's first NEW CAR experience a positive one that she will never forget.
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Russell & Smith HondaAdded:
2/27/2014 11:16:35 AM
Thank you so much for your 5-Star review and recommendation! We are thrilled we were able to assist you throughout the entire car buying process from finding a vehicle to syncing your iPhone. Feel free to stop by our Honda dealership if you need anything else.
Katie Smith - Internet Manager