Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Rusty Wallace Honda
Knoxville, TN
265 Reviews
When you choose this dealership, you choose a lifelong partnership with your dealer. We are committed to helping you find the right vehicle for you as well as preserving the performance, safety, reliability, and long-term value of your vehicle purchase. You can count on this dealership for an opulent service experience from the moment you enter our showroom. Visit us today at our address — our seasoned professionals are ready to answer any questions you may have.
This dealership strives to provide the best vehicles and service possible to the dealership area. Our experienced sales and service staff are available to help you find and maintain your next vehicle. Visit our showroom today and let us help you find your dream vehicle!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Service Communication
Workmanship
Service Time
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 265 reviews
January 20, 2026
I just purchased a 2026 Honda CRV EX-L from Rusty Wallace Honda off Callahan, and had a fantastic experience working with Jacob O’Connell. Jacob was incredibly knowledgeable and attentive to my questions and Honda off Callahan, and had a fantastic experience working with Jacob O’Connell. Jacob was incredibly knowledgeable and attentive to my questions and needs without being pushy. He even stayed late to ensure I was comfortable with all the new tech features before I drove off the lot. If you want an stress-free car buying experience, I highly recommend asking for Jacob! More
by AddieStevens
Employees Worked With
January 13, 2026
I have been going to Rusty Wallace Honda for all my vehicles. They are amazing people and make you feel like you are at home while you are there. Alex Sutherland is my go to salesman every time I go th vehicles. They are amazing people and make you feel like you are at home while you are there. Alex Sutherland is my go to salesman every time I go there. More
by chris
Employees Worked With
January 07, 2026
Excellent experience. Scott Shackleford was our salesman and really was great in helping us with our trade in for a new Honda Passport Elite. And we checked other dealersh Scott Shackleford was our salesman and really was great in helping us with our trade in for a new Honda Passport Elite. And we checked other dealership and got the best deal there. Everyone was super nice. looking forward to enjoying my new car. More
by billiesuebull
December 30, 2025
Excellent Experience When you go there ask for ALEX VERY KNOWLEDGEABLE MADE the Whole Experience Smooth Five Stars 👏👏👏 KNOWLEDGEABLE MADE the Whole Experience Smooth Five Stars 👏👏👏 More
by garyburkhart
Employees Worked With
December 27, 2025
I was in a tight spot having had an accident right at the start of the holiday season and not expecting to have to buy a car for Christmas. I found a great deal at Rusty Wallace Honda and Jake was so kind a start of the holiday season and not expecting to have to buy a car for Christmas. I found a great deal at Rusty Wallace Honda and Jake was so kind and patient to work with me. He was never pushy and allowed me the time I needed to check out all my options without pressure to make a decision. That was not my experience at other dealerships. I hope I’m not in the market again anytime soon; but when I am, my first call will be to Jacob Oconnell. More
by Lynette
Employees Worked With
December 23, 2025
We have dealt with Jacob three times and would prefer him every time, he is absolutely fabulous at his job. every time, he is absolutely fabulous at his job. More
by summerfawcett1
December 19, 2025
Everyone was extremely nice and helpful. Sales person was extremely thoughtful and pleasant. Would recommend your business to someone looking for a car. Sales person was extremely thoughtful and pleasant. Would recommend your business to someone looking for a car. More
by bowma
Employees Worked With
December 19, 2025
Excellent experience all the way around. Could not ask for a better team than any of the Rusty Wallace teams. Thank you Chad and Jacob. Could not ask for a better team than any of the Rusty Wallace teams. Thank you Chad and Jacob. More
by jimmycesq
Employees Worked With
