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East Dallas Volkswagen

Garland, TX

4.9
747 Reviews
Our Dallas Volkswagen dealership is one of the premier Volkswagen dealers in Dallas, TX, and in the state of Texas period. Our commitment to customer service is second to none. We offer one of the most comprehensive Volkswagen parts and Volkswagen service departments in the city of Dallas Texas. East Dallas Volkswagen provides the city of Dallas Texas with the #1 Parts Team in the Dallas area. Please be sure to visit out virtual Parts and Service department online or come in to visit us at https://www.eastdallasvw.com . Our primary concern is the satisfaction of our customers in the city of Dallas Texas, and those surrounding suburbs near Dallas Texas. Our online Volkswagen dealership web site was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at 866-797-4137 listed or send us an email using the Contact Us page. We look forward to meeting our new friends at East Dallas Volkswagen. In today’s world, words like "quality" and "trust" get thrown around like yesterday’s newspaper. But at East Dallas Volkswagen, we believe in integrity and giving the customer a good value for their hard-earned money. So stop by and give us a chance to share our experience and inventory with you in a no-hassle, state of the art auto environment.
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12635 LBJ Freeway

Garland, TX

75041

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Showing 747 reviews

October 07, 2024

Mike Holloway was my salesman, And I have to say he made the buying experience very pleasant. He was very personable, efficient and accommodating to me and my family. This is my second purchase in three yea More

by Anthony
Recommend Dealer
Yes
Employees Worked With
Mike Holloway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : 5 stars for Robert Hill in the Service Department.
September 01, 2024

Michael Holloway and the team were great to work with. Friendly, responsive, and very collaborative. They actually made the car buying experience enjoyable. Highly recommended. More

by Heath W
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Willy Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2024

Customer Service second to none? HA! I beg to differ!! The service dept is BAD!! They didn't communicate with my wife and I about our vehicle! They provided no "Detailed Report" co More

by richsalbar
Service Price Transparency
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Recommend Dealer
No
Employees Worked With
Service Advisor: Robert Hill, GM? Lori Hagar
June 10, 2024

Mike was great, he took the time to explain everything and be direct. I really enjoyed the entire experience from start to finish. Happy with the vehicle we bought and we will be coming back again! More

by Stephen Sifers
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Mike Holloway
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024

Service is excellent and Luke SHOAF is a very valuable part of the team. Luke has always been there to take care of my needs with service. He is the best and actually why I do servicing of my vehicles w More

by mdtexan40
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Doug Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Riggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2024

Professional, polite, and fair. Made my buying experience enjoyable. Highly recommend this dealership to anyone looking for a new Volkswagen. More

by Bhill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Billy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh & Andy
May 16, 2024

Rusty Wallis Volkswagen dealership is very attentive, fast and hardworking . They fixed my situation in less than 24 hours . Couldn’t ask for better service ! More

by Asheli Griffin
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Rachel Riggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2024

Everyone was so great and straight forward on my best options. They were straight up honest , and helped me get in a ride that was with in my budget. More

by Brenda Cox
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Rachel Riggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Calvin West
May 10, 2024

Honored the warranty and fixed my AC. Glad it works before the heat kicks in! More

by McCavit
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Christi Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024

Very fast & efficient service and my service advisor was fantastic. Was expecting to leave car but they were able to complete my 20k service while I waited. They will contact me when the fix for my recall i More

by Ydimas21
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Riggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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