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Ryan Auto Group

Monroe, LA

not yet
rated
39 Reviews

1101 Oliver

Monroe, LA

71201

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Showing 39 reviews

March 18, 2021

Service after the sale was terrible. Cody sent his assistant out to say the service provided had nothing to do with the issue WRONG WRONG More

by Johnhdeacon7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Cody
January 27, 2021

They got us in right before closing time to fix a flat on my wife's Traverse. Smiling faces and no complaints about working us in. Thank you for a job well done. More

by dale
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Messina
December 12, 2020

The service was great and the wait not too long...the waiting area was clean and pleasant although I wish we could change the TV channel More

by bcarter4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Messina
August 20, 2020

sales dept was great, after purchasing a Certified vehicle with a clear car fax, later found out it had been repainted on passenger side, and Ryan Auto would not stand behind their certification very More

by Durr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Gordon
December 28, 2019

Exceptional Services! The services performed on my vehicle on my recent visit was accomplished most effectively. I would recommend this dealership's services to my friends More

by clayjl434
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody
June 05, 2019

Poor quality work Body work and paint on my car was poorly done. My car was filthy with a white residue throughout. Do not trust this dealership with your vehicle. Beli More

by Lovely@Kee16
Quality Of Work
Recommend Dealer
No
Employees Worked With
Body shop manager
Jun 10, 2019 -

Ryan Auto Group responded

We apologize for the issues you are having with our body shop. Please feel free to reach out to Casey Key at 318-387-2222 and discuss these issues with him. Thank you for your business and taking the time to let us know how your visit went.

March 01, 2019

Oil Change Service was very good. Friendly. I don't have anything bad to say. I wish that the service waiting room was more friendly and inviting. Other Chevrole More

by Jp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda McKnight, Anthony Messina
October 24, 2018

New car purchase Mr. Hunter worked deligently meeting our needs. He was very professoional and accomadating. Provided a complete overview and connected all features an More

by Mboley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Hunter
July 09, 2018

Left a little to be desired. Took 3 days to get oil change appointment. Other than that, the tires were not checked. My on board computer show left front tire under inflated 3 More

by Twilliams51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Over the phone contact
Jul 11, 2018 -

Ryan Auto Group responded

We apologize it took a few days to get in with us, we try to schedule in advance so we can make sure your visit is completed in a timely manner, we greatly appreciate your input and we will try to do better in the future. If your tire is not inflated properly, please feel free to stop by any time during normal business hours and we will take care of that while you wait, it won't take long at all, please see Cody Whitaker our Quick Service Advisor. If you need anything further or would like to discuss this visit any further please feel free to contact our Service Manager at 318-387-2223.

March 16, 2018

Lemon Purchased my car from them brand new in 2012. In 2017 started having problems with the car shutting off randomly while driving. Took it to my personal More

by nothappywithservice
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Annie
Mar 20, 2018 -

Ryan Auto Group responded

We thank you for giving us the opportunity to earn your business. We apologize for any inconvenience we caused and thank you for you input.