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SIERRA CHEVROLET OF MONROVIA

Monrovia, CA

4.7
702 Reviews
A Los Angeles & Pasadena Chevrolet Source Welcome to Sierra Chevrolet, your Monrovia Chevy dealership serving Los Angeles Chevrolet customers in California. We specialize in selling new Chevrolet cars and trucks and feature a variety of high quality used cars for our customers in Los Angeles. Located near Pasadena, you can find us on East Central Avenue and get to us from Interstate 210, the Foothill Freeway, at Exit 35A. Please view our hours and directions page for specific driving instructions to our Monrovia Chevrolet dealership.
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1450 S Shamrock Ave

Monrovia, CA

91016

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Showing 702 reviews

December 21, 2019

Howard was great, gave him my keys and did not have to worry, recieved a text when vehicle finished. Great job, happy Silverado owner. Thanks More

by Dksievertson
Recommend Dealer
Yes
Employees Worked With
Howard Shannon
December 11, 2019

Terrible Salesman and Sales Experience I contacted Sierra Honda in Monrovia wanting to purchase a used Equinox or Traverse. I was connected with a salesman named Douglas who told me he woul More

by tekesq
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Douglas Sievertson
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2019

Horrible/NIGHTMARE! Pack rat food in engines/refuse coverage I bought a new 2019 Chevy Colorado from Sierra in May, 2019. Three months later, my truck keeps dying and I can't accelerate over 50, so I take it to More

by RichS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Howard Deblase
Sep 27, 2019 -

SIERRA CHEVROLET OF MONROVIA responded

Hi Rich, Thank for leaving us your feedback. We have brought this to the attention of our Service Manager, Keith Burney. After review, unfortunately, your situation is not covered under warranty. Our GM warranty only covers workmanship and defects of the vehicle. The wiring on your vehicle was chewed on from rodents. Sorry for the inconvenience this has caused. As per loaner vehicles, we only have certain models available. We try our best to try to accommodate our guest and insurance coverage is all discussed when loaner vehicles are checked out. If you have any other questions, please contact us.

Oct 01, 2019 -

RichS responded

Duh! Isn't that what I just stated in my review? Of course, I expected this WEAK type of response. You guys are scamming customers on a massive level. You've lost THIS long-time Sierra Chevrolet customer. NEVER AGAIN.

September 10, 2019

Worst service department, especially the Manger It was there for a diagnosis of the brake system, I knew that I needed brakes. I was brought into the Chevrolet Service Managers office. To speak More

by DMRIG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Keith Burney , Abraham Tovar
July 15, 2019

efficient and effective. The quality of service was excellent! I would recommend this service center to others anytime. Im very pleases with how my vehicle is operating. O More

by silveradotruckguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Marshall
Jul 17, 2019 -

SIERRA CHEVROLET OF MONROVIA responded

Hello, It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit! All the best, Sierra Chevrolet.

July 04, 2019

Fast service Same day service, not expensive and well done oil change. they know all about your car, no need to know what is to be done, they will tell you, that i More

by Aguie79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Shannon
Jul 09, 2019 -

SIERRA CHEVROLET OF MONROVIA responded

Hi Augie79, We're pleased to know we have been able to exceed your expectations and really help you out! We sincerely value your business and look forward to your next visit! All the best, Sierra Chevrolet.

June 22, 2019

Great service from the beginning The staff at Sierra Chevrolet made the complete buying experience a great one. My wife and I were apprehensive about buying a car, and wished we could More

by bolt.gj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arturo, Corey Gaston, Andrew McElroy
Jul 09, 2019 -

SIERRA CHEVROLET OF MONROVIA responded

Hi Bolt.gi, Thank you for choosing Sierra Chevrolet and welcome to the Sierra Family! We're glad to hear you found our staff to be knowledgeable and helpful. If you ever need anything else from us, please feel free to give us a call or stop by. We will make sure to pass your comments along to Arturo and Andrew. Have an awesome day! All the best, Sierra Chevrolet.

March 26, 2019

Great Service I would highly recommed Douglas at Sierra Chevrolet, he made my shopping experience pleasant and the vehicle was ready upon arriving to the dealer, th More

by Happy customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Sievertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2019 -

SIERRA CHEVROLET OF MONROVIA responded

We’re happy to see you had a pleasant experience at our dealership. We certainly value your business. Have a great day!

January 18, 2019

Very courteous Went for oil chang & recall item, work was done & staff was very courteous during the check in process & check out. Also when purchasing my new car More

by dwand
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Rivera, Edward Godina , Abraham Tovar
Jan 22, 2019 -

SIERRA CHEVROLET OF MONROVIA responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Sierra Chevrolet. We sincerely value your business and look forward to your next visit!

December 14, 2018

New car purchase The sales team made the experience as smooth and comfortable as possible, they addressed my concerns as well as patiently explaining the differences b More

by ed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rudy Aguilar, , Kyle Carey, Gus Jaurequi
Dec 17, 2018 -

SIERRA CHEVROLET OF MONROVIA responded

Hi Ed, Thank you for your feedback. We always strive to provide a pleasant experience to our customers so we are glad to have received your positive review. Please don't hesitate to reach out to us should you need any further assistance, we are always here to help! Have a wonderful day.

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