Back

Sierra Chevrolet - Service Center

Monrovia, CA

4.7
439 Reviews

439 Reviews of Sierra Chevrolet - Service Center

Sort by
June 03, 2024

Considering the dealership is under construction, Shawn helped me get in and out for my oil change. My wait was not impacted at all as I had waited the same amount of time for my last oil change. More

by 417j.rosas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Suchanek
Jun 05, 2024 -

SIERRA CHEVROLET OF MONROVIA responded

Thank you for sharing your positive experience with us! Shawn will be thrilled to hear your kind words. We look forward to welcoming you back for your next oil change at Sierra Chevrolet! Sincerely, The Sierra Chevrolet Team

June 03, 2024

I always get the best service from Joe, Jake and the gang at Sierra Chevrolet. Thank you!!! More

by ChevGuy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Sievertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Peinado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mayra Neria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marvin Orellana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2024 -

SIERRA CHEVROLET OF MONROVIA responded

Thank you for the positive review! We are delighted to hear that Joe, Jake, and the team provided you with excellent service at Sierra Chevrolet. We appreciate your feedback and your ongoing support. Please feel free to visit us again or recommend us to others. We look forward to serving you in the future! Sincerely, The Sierra Chevrolet Team

June 02, 2024

The experience was great. Still unsure what exactly went wrong with my brand new truck but great experience with Sierra nonetheless. More

by jrmassarotti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Orellana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

SIERRA CHEVROLET OF MONROVIA responded

Thank you for visiting Sierra Chevrolet’s service department. We are glad that we could provide an overall positive experience and appreciate your feedback. If you have any concerns about your vehicle, please don't hesitate to reach out to us. We appreciate your business and look forward to assisting you further. Sincerely, The Sierra Chevrolet Team

June 01, 2024

Shawn Suchanek goes above and beyond to provide outstanding customer service. He has the customers interest in mind. He makes sure the work is done correctly and will correct service errors when More

by KENNETH HOEVEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Suchanek
Jun 04, 2024 -

SIERRA CHEVROLET OF MONROVIA responded

Thank you for the positive review, Kenneth! We are thrilled to hear about your outstanding customer service experience with Shawn at Sierra Chevrolet. We are proud to have Shawn on our team, always ensuring that work is done correctly and prioritizing customer satisfaction. We look forward to serving you again and appreciate you sharing your great experience. Thank you for choosing Sierra Chevrolet! Sincerely, The Sierra Chevrolet Team

June 01, 2024

💯 100%,💯 💯 💯……………. :::::::::::::::::::::: good very good very good ………….. 👍 ……..👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍 very good More

by ERIKAVALLEE1214.EV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

SIERRA CHEVROLET OF MONROVIA responded

Thank you for the amazing 5-star rating and the enthusiastic feedback, Erika! We are thrilled that you had such a positive experience with us at Sierra Chevrolet. We appreciate your support and hope to see you again soon. Sincerely, The Sierra Chevrolet Team

June 01, 2024

I called with questions the next day and did not get a call back. No explanation of service done. More

by A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Jimenez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

SIERRA CHEVROLET OF MONROVIA responded

Thank you for sharing your feedback. We appreciate you bringing this to our attention. We strive to provide excellent service and communication. If you would like to discuss your experience further, please feel free to reach out to us directly. We value your input and hope to address any concerns you may have. Sincerely, The Sierra Chevrolet Team

May 31, 2024

Great service all the way around. First time here since leaving my purchased dealer In Glendale. Went so smooth from start to finish. Tanya, my service advisor, told me everything tha More

by vangeiglesias
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

SIERRA CHEVROLET OF MONROVIA responded

Thank you for the positive review! We are thrilled to hear about your positive experience with Tanya. We take pride in providing transparent and accommodating service to all our customers and glad this was the case for you. We look forward to serving you again in the future! Sincerely, The Sierra Chevrolet Team

May 31, 2024

Services and employes awesome and very helpful. Thank you for great customer service and updates More

by wpuhbear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

SIERRA CHEVROLET OF MONROVIA responded

Thank you for the kind words! We're thrilled to hear about your positive experience with Sierra Chevrolet. We always aim to provide excellent service and support and are thrilled this was the case for you. Please feel free to reach out if you need anything else in the future. See you next time! Sincerely, The Sierra Chevrolet Team

May 31, 2024

Joe took care of this for me and it is very much appreciated. I would recommend using him for all of your needs. More

by PURDYCOOLAC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

SIERRA CHEVROLET OF MONROVIA responded

Thank you for the positive review! We are thrilled to hear that Joe provided you with excellent customer service. We appreciate your recommendation and look forward to assisting you with all your needs in the future. Thank you again for choosing Sierra Chevrolet! Sincerely, The Sierra Chevrolet Team

May 31, 2024

Bad customer care . Person use my email and I have asked to be removed from this list and still have not been removed. More

by bdmjem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Hoffman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Sievertson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Peinado
1.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Quinn
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Ruiz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Jimenez
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Twiford
1.0
This rating includes all reviews, with more weight given to recent reviews.
Will Cruz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Cardiel
1.0
This rating includes all reviews, with more weight given to recent reviews.
Marvin Orellana
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

SIERRA CHEVROLET OF MONROVIA responded

Thank you for sharing your feedback. We take your concerns seriously and will share them with our team to get this taken care of promptly. If there is anything else you would like to discuss, please feel free to contact us directly. Sincerely, The Sierra Chevrolet Team

2
...