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Sierra Chevrolet - Service Center

Monrovia, CA

4.7
418 Reviews
Call Service Center (626) 879-2966

417 Reviews of Sierra Chevrolet - Service Center

Sort by
December 07, 2022

Joe Jimenez provided excellent service and communication. My first choice in servicing my vehicle - so grateful! More

by Chris D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 07, 2022 -

SIERRA CHEVROLET OF MONROVIA responded

Hi, Chris! Thanks for stopping by to share your 5-star review of Joe. We're happy Joe provided you and your Chevy with a thorough and attentive service appointment. We wish you the safest of travels until we meet again!

Helpful
December 03, 2022

From making the appointment to having my truck serviced and returned to me was excellent. Joe Jimenez went above and beyond to get my truck back to me as soon as possible. More

by J.R.P.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 05, 2022 -

SIERRA CHEVROLET OF MONROVIA responded

Thanks for the positive feedback, JRP! We're glad to know Joe handled your service visit with great care and safely returned you to the road in a timely manner. We hope to make your next appointment just as convenient. Thanks for choosing Sierra Chevrolet!

Helpful
December 02, 2022

Just moved to Duarte/Monrovia area and tried out Sierra Chevy and was helped out by Tanya Ruiz, She was polite, informative, and very helpful. Highly recommend going here and asking for Tanya. More

by eramirez822
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 05, 2022 -

SIERRA CHEVROLET OF MONROVIA responded

Welcome to the Duarte/Monrovia area! Thank you for letting us know how pleased you were with the accommodating service visit Tanya provided for you at Sierra Chevrolet. Your complete satisfaction means everything to us and we graciously look forward to making your next appointment just as superb.

Helpful
November 30, 2022

Really proactive and compassionate service from John Twiford who was able to take away some stress from a very stressful week I was having. More

by Sharlottetay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Twiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2022 -

SIERRA CHEVROLET OF MONROVIA responded

It's truly our pleasure to provide service that alleviates your stress. Thank you for letting us know how helpful and accommodating John was on our vehicle's service visit with us at Sierra Chevrolet. Please don't hesitate to call if we may ever assist you again. Until next time, we wish you the best in your upcoming travels!

Helpful
November 23, 2022

Excellent scheduling and follow up by Tanya Ruiz. Very personable and efficient. Highly recommended. Great service Department! More

by Trevorbryant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 30, 2022 -

SIERRA CHEVROLET OF MONROVIA responded

That's wonderful to hear! We're delighted Tanya provided you and your vehicle with pleasant, efficient service. We hope you'll be back to see us again for your vehicle's next check up. Thank you for choosing Sierra Chevrolet!

Helpful
November 18, 2022

Tanya Ruiz provided clear, prompt, and accurate information regarding the service. Overall, a great experience. More

by Marilou4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 18, 2022 -

SIERRA CHEVROLET OF MONROVIA responded

Thanks so much for the 5-star review of Tanya! We're delighted Tanya made sure your vehicle's service was done well and got you safely back on the road in a timely fashion. We hope to do it again some day, so come back and see us at Sierra Chevrolet for your vehicle's next scheduled maintenance!

Helpful
November 17, 2022

Jeremy Cesena advised me quickly on my coolant issue, had my car fixed in no time. Also he was very attentive and my service experience a breeze! Thanks again Jeremy! More

by Laborico.nick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Cesena
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Nov 17, 2022 -

SIERRA CHEVROLET OF MONROVIA responded

That's outstanding! Thank you for letting us know how convenient and thorough your vehicle's' service visit was with Jeremy. Jeremy is such a great guy to work with and always takes the time to make sure his clients aware of their options. We look forward to making your next appointment just as superb!

Helpful
November 14, 2022

Always take care of what I need no question. Joe is always polite and is prompt on any service I need. More

by Sean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 15, 2022 -

SIERRA CHEVROLET OF MONROVIA responded

Hi, Sean! Thanks for the 5-star review for Joe! It's super important to us that our guests and their vehicles get thorough, convenient service, so we're happy Joe always takes such great care of you. We look forward to making your next visit just as superb!

Helpful
October 31, 2022

Tanya booked my appointment and greet. ed me when I arrived;. friendly efficient and very professional More

by astoriagrand3926
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2022 -

SIERRA CHEVROLET OF MONROVIA responded

Thanks so much for stopping by to share positive feedback on Tanya! We're delighted she provided you with a welcoming, pleasant experience. We trust all of your needs were met but if there is anything further we may assist you with, please don't hesitate to let us know. Thank you so much for choosing Sierra Chevrolet!

Helpful
October 28, 2022

I am and have been very happy with the service portion of Sierra Chevrolet. I would like to say that there is a discrepancy between what Carfax says and what Chevy says also cars. Com. Carfax says that the More

by JRH
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy, Cesena
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Oct 28, 2022 -

JRH responded

And I thank him!

Nov 01, 2022 -

SIERRA CHEVROLET OF MONROVIA responded

Thank you for your business and for your 5-star review of Jeremy! Providing our guests with thorough, transparent service is very important to us, so we're glad Jeremy handled your vehicle's issues with great care. We look forward to making your next visit with us just as reliable. Until then, drive safe and take care!

Helpful
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