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Sierra Chevrolet - Service Center

Monrovia, CA

4.7
439 Reviews

439 Reviews of Sierra Chevrolet - Service Center

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January 16, 2023

Joe was the so helpful and will return thanks to him. Best automotive service ever. Thanks again More

by Roger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2023 -

SIERRA CHEVROLET OF MONROVIA responded

Hi, Roger! Thank you for letting us know how happy you were with Joe's support and expertise throughout your service visit. It is definitely an honor to rate so high with you. Give us a call whenever Joe and the Sierra Chevrolet team may assist you again. It would be our pleasure!

January 13, 2023

Joe, in service always does a great job of answering your questions with honest answers. He's friendly person, I would recommend him to anyone looking for a good service advisor. More

by Dksievertson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2023 -

SIERRA CHEVROLET OF MONROVIA responded

Thank you so much for your kind feedback on Joe! Your satisfaction means everything to us and we want to make sure you're always provided with answers to your automotive questions so we can help you keep your vehicle in top condition. Please give us a call whenever Joe and the Sierra Chevrolet team may assist you again!

January 10, 2023

John Twiford is excellent. He kept me updated throughout the entire service before even having to ask. I got my vehicle back same day and got a wash without asking! I will be r More

by Rose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Peinado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Quinn
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Twiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2023 -

SIERRA CHEVROLET OF MONROVIA responded

That sounds like the ideal service visit, Rose! Thanks so much for letting us know how pleased you were with every aspect of the attentive service John provided. We hope to work with you again some day, so please don't hesitate to reach out to us when we may be of assistance to you. Thank you for choosing Sierra Chevrolet!

January 08, 2023

I am rating the dealership good because nothing was above and beyond. The dealership is clean. The people are friendly enough. They attempt to upswell their customers. They did not charge my electric vehicle More

by BoltDriver76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Twiford
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harmony
Jan 09, 2023 -

SIERRA CHEVROLET OF MONROVIA responded

Thanks so much, BoltDriver! We truly appreciate your business and we're happy the service team treated you to a pleasant visit. We graciously look forward to making your next appointment even better. Thank you for choosing Sierra Chevrolet for your automotive needs!

January 06, 2023

Fast service. Customer waiting area very clean Tanya Ruiz, my contact person was wonderful and on top of all my needs. Very professional. More

by leveretteanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2023 -

SIERRA CHEVROLET OF MONROVIA responded

Thanks for stopping by to let us know how satisfied you were with your service visit! We're glad Tanya made sure you were well taken care of. Please don't hesitate to give us a call if we may ever assist you in any way. It would be our pleasure to work with you again!

January 04, 2023

They were knowledgeable. Bridget Was extremely helpful and went out of her way to answer all of my questions, and directed me in the appropriate direction. A true asset. More

by Nina2023
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bridget
Jan 04, 2023 -

SIERRA CHEVROLET OF MONROVIA responded

Hi, Nina! Thank you for sharing your positive feedback with us! We're delighted to know of your satisfaction with Bridget's efforts to provide a valuable and informative service visit for you and your Chevy. Please don't hesitate to call us up if Bridget and the team may ever assist you again. It is always our pleasure!

January 03, 2023

Quickly diagnosed problem with my car and able to quickly order replacement part. Got oil change done with no problems. Best part was complementary Lyft ride back home. More

by Esteban Castillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2023 -

SIERRA CHEVROLET OF MONROVIA responded

Esteban, it is absolutely our pleasure to make sure your service visits are convenient and well done. Thank you for sharing your positive feedback with us. We truly appreciate working with you and we hope to continue to be your #1 choice for all your automotive needs!

December 29, 2022

John Twiford at the Sierra Chevrolet Service Dept. was extremely helpfully. He was very friendly and patient with my questions. He also made sure I got the message after he scheduled a Lyft ride for More

by Eva Sung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Twiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2023 -

SIERRA CHEVROLET OF MONROVIA responded

Eva, thanks for recognizing John's efforts with the honor of your 5-star review! John will certainly appreciate your kind sentiments and we're happy he made your service experience so convenient and helpful. We look forward to more opportunities to be of service to you. Thank you for choosing Sierra Chevrolet!

December 23, 2022

My Camaro needed a servicing, and I was delighted to have received a postcard for $25 off along with 10% off for bringing in my car on a Thursday or Saturday. Nice incentives! My service rep, Tanya Ruiz, is More

by joann.boyd
Service Price Transparency
Service Time
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2022 -

SIERRA CHEVROLET OF MONROVIA responded

Hi, Joann! Thank you for stopping by to let us know how happy you were with the valuable and cozy service visit Tanya provided for you and your Camaro. We look forward to making your next appointment just as superb!

December 21, 2022

Went for regular service on my bolt and Tanya Ruiz was very informative in answering my questions regarding recalls on my vehicle. More

by Thenegotiator16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2022 -

SIERRA CHEVROLET OF MONROVIA responded

Thank you, The Negotiator! We're glad Tanya took excellent care of you and your Chevy. Please let us know when Tanya and the team may serve you again. We look forward to it!

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