Saccucci Honda

Reason for Visit: Service

I recommend this dealer: No

My Review of Saccucci Honda:
Ripoff masters.

We originally went in for a standard oil change and tire rotation/balance and they gave a quote for 150$, well that is slightly high but we went with it anyway. Later on, I received a call saying that we needed new tires, so I told them to not bother with the rotation/balance. We were sure surprised that the final bill still came out to be 100$! 30$ for an oil change, and 70$ labor for an 'inspection'. What a bunch of scammers.

We have been loyal Honda people for a long time, but we now will never go back to them again.

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Reason for Visit: Service

I recommend this dealer: No

My Review of Saccucci Honda:
Dealer flat out lied and then the owner's daughter told me if I didn't like it, I could buy a car somewhere else.

After agreeing to an internet price over the phone for a Honda Pilot, I came to the dealership and was told the price would be $780 higher since the salesperson wasn't aware there was a tow package on the vehicle. I politely informed them that they had agreed to the original price over the phone and they then said that price was no longer valid.

It is a good thing Carol's mom gives her a job because I can't imagine anyone else would ever employ someone as rude, deceitful, and unhelpful (and ugly) as her.

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Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Saccucci Honda:
My experience at Saccucci Lincoln Mercury Honda was everything I could have dreamed. I have already bought two cars from them and am planning on my next. Both the sales and service departments are extremely helpful and friendly. I even had a chance to speak with the owners and they were truly beautiful women, all smiles all the time, making my experience at the dealership unforgettable. I would not take my vehicle anywhere else, and I would highly recommend this dealership to anyone.

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Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Saccucci Honda:
My experience at Saccucci Lincoln Mercury Honda was everything I could have dreamed. Both the sales and service departments were extremely helpful and friendly. I even had a chance to speak with the owners and they were truly beautiful women, all smiles all the time, making my experience at the dealership unforgettable. I would not take my vehicle anywhere else, and I would highly recommend this dealership to anyone.

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Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Saccucci Honda:
I have been a customer for over 17 years. Each purchase has been a positive experience, with no sales pressure. The Saccucci family has always been pleasant and professional with our family. Both my son and daughter purchased their first car from this dealership.

The parts and service departments have been exceptional. I'm always treated fairly by their staff. Over the years, they have assisted my family members in a number of emergency situations.

I have referred a number of friends and business associates to this dealership. They are a "good citizen" within our community, and I will continue to support them with my business.

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Reason for Visit: Service

I recommend this dealer: No

My Review of Saccucci Honda:
In their service department they have a sign recommending 5,000 mile oil changes. I asked why they recommended that when the owners manual for my Accord recommends 10,000 for normal driving conditions. They couldn't answer my question and pawned me off on the 1-800 Honda customer service number. I sent Saccucci an email asking some follow up questions regarding their unorthodox service interval and they once again, did not answer the questions and pawned me off on American Honda. I asked the questions again and was told by Barbara Saccucci (owner's daughter) to take my business elsewhere.
I will take my business elsewhere but couldn't believe I was treated this way over some simple questions after I had just given them $18,000 for a nealry new Accord. I guess Barabara should count her blessings that her mother gave her a job since I doubt she could make it in the real world with her customer service skills.

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