Safford Brown Kia Manassas - Service Center

Diligent at supporting customer with their issues, problems, and providing recommendations in resolving the probles at hand. problems, and providing recommendations in resolving the probles at hand. More

Ultimately isolated the electrical problem with my vehicle and fixed it at no charge. Total time to fix what ultimately was diagnosed as a battery problem took 5 days due to short staffing in mechanic vehicle and fixed it at no charge. Total time to fix what ultimately was diagnosed as a battery problem took 5 days due to short staffing in mechanics. More

Safford Brown is an outstanding dealership and cares for their customers. I had an issue with my car that I had purchased from another dealership, and they were beating around the bush about fixing it. For their customers. I had an issue with my car that I had purchased from another dealership, and they were beating around the bush about fixing it. For roughly 9+ months I was going back and forth with them. I was losing faith. That is until I reached out to Safford Brown. They fixed my car under warranty, and also showed me what was causing it. Needless to say, I have a restored faith in the Kia brand and Safford Brown had a new customer! More

Good service and great staff. Our agent is really great! I am so happy with them! Our agent is really great! I am so happy with them! More

Amazing service! Michelle and her team were, fantastic. Very, very pleased from beginning to end. Everyone was courteous and helpful, informed me of information th Michelle and her team were, fantastic. Very, very pleased from beginning to end. Everyone was courteous and helpful, informed me of information throughout my service. They went the extra mile at every level to ensure the highest quality service was provided. I will definetly recommend The Browns Kia Team to friends and family. More

Great service and great work. It’s my pleasure and whatever I needed have been served . Mahmud It’s my pleasure and whatever I needed have been served . Mahmud More

Friendly and courteous staff. Work was completed correctly and on time as promised. Car was nice and clean when it was returned. Excellent experience. Work was completed correctly and on time as promised. Car was nice and clean when it was returned. Excellent experience. More

The service center got me in quickly even though it was just a state inspection. Michele is always amazing when it comes to customer service and making sure every customer leaves happy. She's very friendly just a state inspection. Michele is always amazing when it comes to customer service and making sure every customer leaves happy. She's very friendly and professional and I always look forward to seeing her. More

I'm very appreciative of the service department at SBK. In particular my service rep Jonathan Woods. In particular my service rep Jonathan Woods. More

Michele Bolden did a fantastic job setting up my appointment, provided me email and text reminders, and welcome me the second I stepped into the door. It’s people like these that put a smile on my f appointment, provided me email and text reminders, and welcome me the second I stepped into the door. It’s people like these that put a smile on my face each time I step into the dealership to get my Kia Carnival Done. She also did a wonderful job keeping me informed of my vehicle’s status and when it was ready to pickup. Thank you so much! More