Brown's Manassas Subaru - Service Center

Meredith, among others in the service department, provided outstanding service and took the time to explain what was needed and why it should be done. provided outstanding service and took the time to explain what was needed and why it should be done. More

Service rep. kept me informed as the repairs were made to get me back on the road. I will 100% recommend them at every opportunity. kept me informed as the repairs were made to get me back on the road. I will 100% recommend them at every opportunity. More

They are always very polite and straightforward. They recently helped me save on new tires by checking their warranty - which I didn't even know I had! They recently helped me save on new tires by checking their warranty - which I didn't even know I had! More

Great service! Chris was very helpful. He guide me through the entire process. Definitely I will be getting back. Chris was very helpful. He guide me through the entire process. Definitely I will be getting back. More

Excellent Excellent service. They very easily corrected a problem with an incorrect registration renewal month on my license plate. They very easily corrected a problem with an incorrect registration renewal month on my license plate. More

I have been dealing with Manassas for some time and I will be coming back. will be coming back. More

Grayson, the service advisor, unlike many other service advisor before, has done an outstanding job of taken care of the customers. The mechanic Bryan , also did a wonderful job and didn’t release the car advisor before, has done an outstanding job of taken care of the customers. The mechanic Bryan , also did a wonderful job and didn’t release the car till all is done properly. I understand he even enlisted the shop manager’s help to make sure the job done well. I gave them a puzzle that two other shops, one of them is a dealer, has failed and the problem kept coming back. The current team restored a lot of my confidence. Needless to say, I try to make recommendations when the job is done right and keep to myself otherwise. 5 stars to Grayson and Bryan. As a whole I am keeping it 4 stars for now because of prior experiences but if the shop keep up the good works, I will bump it up. More

Grayson was able to get my vehicle serviced quickly, and was able to resolve a followup code. The loaner car program is much appreciated. was able to resolve a followup code. The loaner car program is much appreciated. More

The absolute best & friendliest service. All the staff are so patient and kind and nothing is ever an inconvenience for them. Always so ready to help with any problem big or small. I cannot All the staff are so patient and kind and nothing is ever an inconvenience for them. Always so ready to help with any problem big or small. I cannot speak highly enough of this service department More

I worked with Eddie. He explained the repairs my car required. It was a pleasant interaction. With the complimentary car wash my car looked like a new car when it was He explained the repairs my car required. It was a pleasant interaction. With the complimentary car wash my car looked like a new car when it was ready. Dave in Parts had a hubcap I required. Thank you Eddie and Dave! More