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Safford Brown VW of Richmond
Richmond, VA
117 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Latest Reviews
July 25, 2025
I went online to schedule a 90k mile service.
The website listed the total cost to be under $500. When I got there, the same service was $1500. When I asked about this, the service rep said, "Oh
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by flytallguy
Employees Worked With
Jeffrey Cooper, Donald Ellis, Michael Lindefeld, Werley Tejeda, Robert Lawhorne, Donald Wood, Byron Burt
August 18, 2024
Horrible - They claim to be military friendly.
.. from across the showroom floor and in an office I heard, "I don't give a xxxx he's a disabled Veteran" - not once, but twice. Don't give these peop
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by Disgruntled_Disabled_Veteran
Employees Worked With
GM - claimed no such language exists in the VA Constitution for Tax exemption for disabled Veterans, Eric Beddard
April 16, 2024
This concerns the service department only.
i took my VW for 100,000 mile service and inspection i bought my car and had it serviced here for 10 years. this time i was told my brakes pads an
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by mmari38
Employees Worked With
Donald Wood
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