My Review Of Safford Chrysler Jeep Dodge of Springfield:
I found a certain Jeep Grand Cherokee online at this dealers website for a family member. It had an MSRP of about 40K. They had under the MSRP a discount of about 6K, making the total price around 34K. We thought it was a great deal, so went and drove 3 and 1/2 hours there. Now on the website it said discount, not rebates or incentives, just discount. Upon arriving and sitting down with a salesman, it was revealed that it was 38K with things we qualified for. On the website, there was no advertising for rebates or incentives, just a dealer discount. Even in descriptions and smaller print on the website, there was no warning or saying you had to qualify for anything, so it looked like the dealer was just taking 6K off the MSRP. They were not giving a dealer discount and said it was all incentives and rebates combined and that would take the price off. Jeep also said that USAA members get a $500 discount from the manufacturer and not the dealer, when we questioned about that, we never got an answer to if that was valid or accepted there. We also had a trade, book value being around 6-7 thousand. They offered 3 thousand, and after a while we managed to work that up to 4. With all the rebates they offered, and if you qualified, then it would total around 3,000-3,500. There was still an extra 2,500-3,000 missing of discount, and that is assuming that that would be taken off due to the trade. I believe they need to advertise better if there is a discount, and not rebates and incentives combined if you qualify. Or if there was a mistake in their internet department to give such a discount, that they need to honor that mistake. The price they finally gave us, before tax, tags, fees and before taking off the trade of 4 thousand was 36,900, which was still well above what their internet sales discounted price was. We are not pleased with this dealer and us wasting an entire day to see this vehicle and wouldn't go back.
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