Safford Mazda of Fredericksburg

On April 14th I came to Safford Mazda of Fredericksburg to have my vehicle inspected. Services were prompt,issues were explained in detail and the price point for service was great. to have my vehicle inspected. Services were prompt,issues were explained in detail and the price point for service was great. More

Really good customer service and communication. Glad I bought my new car from them. Salesmen are good and not too pushy. Glad I bought my new car from them. Salesmen are good and not too pushy. More

Great experience overall. From the clean, modern and welcoming service area to the friendly service staff with knowledge and finally, the speed of me getting my SUV back in a From the clean, modern and welcoming service area to the friendly service staff with knowledge and finally, the speed of me getting my SUV back in a timely manner. My go to Mazda dealership from now on. More

January safety inspection done. Thank you. Change your start time from 7:30am to 8:00am. The 7:30am start time is noted on your web site. Thank you. Chet Tyminski Thank you. Change your start time from 7:30am to 8:00am. The 7:30am start time is noted on your web site. Thank you. Chet Tyminski More

Staff was friendly and service was performed quickly. The waiting room was clean and well stocked The waiting room was clean and well stocked More

Amazing first experience at Safford Mazda of Fredericksburg!! Worked with Waid who was knowledgeable and prompt. First class service from the showroom manager Carolyn who went above and beyond t Fredericksburg!! Worked with Waid who was knowledgeable and prompt. First class service from the showroom manager Carolyn who went above and beyond to help. Eric in finance was extremely helpful and professional with dedication and teamwork from everyone made my experience perfect. Highly recommend to anyone, they will have my car buying business for many years. So pleased with my experience and purchase. More

Just bought a Mini. Justin the salesman was awesome. Justin took the time to explain every detail of the car. This is my new spot to purchase a car. Eric was very knowle Justin the salesman was awesome. Justin took the time to explain every detail of the car. This is my new spot to purchase a car. Eric was very knowledgeable as well!! Great customer service. More

We just bought our first Mazda! I will summarize my comments by saying this dealership has to be one of the best there is. If you are in the market for a new car, no matter wh I will summarize my comments by saying this dealership has to be one of the best there is. If you are in the market for a new car, no matter what brand you have in mind, you have to visit this dealership, even if it’s not the closest one to you. My wife and I were contemplating Toyota , Kia, and Mazda for a mid-size 3 row SUV. In the end, we decided on a specific trim level for the new CX-90, and Safford Mazda managed to get one from a dealer in Alexandria, VA. It’s a beauty! We have purchased many new cars in the past - Pontiac, BMW, Audi, Jeep, Ford, 3 Toyotas, Porsche, Infiniti, and Lincoln. I can say that leading up to the Mazda purchase, based on how exhausting the previous dealer interactions were, we were not dreading going through the buying process again. We have been avoiding it for a few years while our old ride just got older. Amazingly, this purchase was actually a pleasure. Chris, our salesman, is an honest and personable guy, and is a joy to talk and spend time with. He is well versed in the features of Mazdas in general as well as the specifics of the CX-90. We were most impressed with his ability to make the entire process go incredibly smoothly. Yes, we were in the dealership for a couple of hours, but the time went by quickly, with Chris checking in with us regularly, letting us know how things were going. This was particularly complicated because the dealer had only actually acquired the car that morning. I was so impressed, that I have already decided that my next buy, when I finally retire my now 15 year old F-150, will likely be a Miata, specifically because of Chris’ rave reviews of his own 8 year old one and his stories of the reliability of the model over the years. This dealer is a must stop in your car buying search. I have to add that I am also impressed with the Service Department. Unfortunately, the morning after we got the car home, I happened to notice a small screw in the tread near the sidewall. (They had just moved into a new building the day before, and construction had been going on in the area.). I called Chris, and after a very brief consultation with his manager, he told me to bring the car in and they would replace the tire. How awesome is that? So, I brought the car in, and due to a mixup, the wrong brand of tire had been ordered and installed. I pointed it out, and Robbie, the Service Manager, without hesitation apologized and said he would order the right tire and install it when it comes in. Over almost 50 years, I have had good and bad service experiences with other dealers, and none have been better than this. More

Great people and knowledgable staff. Katelynn and robbie always very helpful. Beautiful new showroom and service dept. Katelynn and robbie always very helpful. Beautiful new showroom and service dept. More