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Salerno Duane Chrysler Jeep - Service Center

Summit, NJ

4.3
440 Reviews

440 Reviews of Salerno Duane Chrysler Jeep - Service Center

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March 14, 2025

Great service and great customer service, definitely a convenient service depart by offering uber. I only want to bring my vehicle to them from now on. More

by steakntake1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Fuchs
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 14, 2025

Easy in easy out. Realistic communication and follows through on expectations. Tries to accommodate as much as possible. More

by kjpoopor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Fuchs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

Salerno Duane Chrysler Jeep responded

Thank you for sharing your experience! We’re glad to hear that everything was smooth and efficient for you. We strive to provide clear communication and follow through on our promises, and it’s great to know that we met your expectations. We truly appreciate your feedback and hope to have the chance to serve you again soon!

March 08, 2025

The service people are always very helpful. Appreciate all their input regarding my vehicles and recommendations. More

by kim76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Fuchs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Tegethoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felicia Wardrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2025

Prompt and courteous service, with a short wait and a very nice waiting room. Excellent service. More

by mpimpinelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Fuchs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2025 -

Salerno Duane Chrysler Jeep responded

Thank you for your kind feedback! We're thrilled to hear that you had a great experience with our prompt and courteous service. We’re also glad you enjoyed the waiting room! It’s our goal to make every visit as comfortable and efficient as possible. We appreciate your business and look forward to serving you again! 😊

March 08, 2025

The service was amazzzzzzzing ! !!!!!!!!! The person at front desk was so welcoming ( so sorry I forgot his name ) It was a fast check in Got a ride home since it was planed for o More

by lbeker56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Fuchs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Tegethoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felicia Wardrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2025 -

Salerno Duane Chrysler Jeep responded

Thank you for the amazing review! We’re so glad to hear you had such a positive experience with our service, and we really appreciate your kind words about the front desk team. We’ll make sure to pass on the compliment to them!

March 07, 2025

Everyone was courteous & friendly, service was fast and the car was ready when it was supposed to be More

by CB
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Fuchs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2025 -

Salerno Duane Chrysler Jeep responded

Thank you for the wonderful review! We’re so happy to hear that you had a positive experience with our team. It’s great to know that our service was fast, and that your car was ready on time. We truly appreciate your kind words and hope to assist you again in the future.

March 07, 2025

Took me in prior to my appointment time and had me on my way quickly More

by trebor729
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Fuchs
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 04, 2025

They were able to get my new windshield but it took a long time to get More

by danielle070806
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Fuchs
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 03, 2025

Great service, quick to check in and was able to get me a ride to work while they did the service. More

by mryan92082
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Fuchs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Tegethoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felicia Wardrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2025 -

Salerno Duane Chrysler Jeep responded

Thank you for the great review! We're so glad to hear that you had a smooth and efficient experience with us. It's wonderful that we could get you a ride to work while your service was being taken care of. We always aim to make things as convenient as possible for our customers. If you need anything else, don't hesitate to reach out. Thanks again for choosing us! 😊🚗

March 02, 2025

The service department staff is very professional and completed the work as promised and in a timely manner.. More

by vitons
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
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