57 Reviews
Write a Review57 Reviews of Paul Bonilla
April 27, 2024
Always ready to assist and give the best recommendations. Appointments are given in a reasonable amount of time, considering the times we are living in now. Overall, really satisfied! Appointments are given in a reasonable amount of time, considering the times we are living in now. Overall, really satisfied! More
Other Employees Tagged: Matthew Fuche, Bill Tegethoff, Felicia Wardrick
April 27, 2024
Tires were to be rotated but on return the same tire on the same location was still having a leak so tires were not rotated but had been stated they were. Had the tire checked when the car was in for a rec the same location was still having a leak so tires were not rotated but had been stated they were. Had the tire checked when the car was in for a recall and changed 55.00 dollars to repair. More
Other Employees Tagged: Sal Zebardast, Jonathan Martinez, Mike Salerno
April 10, 2024
Pleasant and knowledgeable staff. Always helpful and through, communication is clear and timely. Highly recommend Always helpful and through, communication is clear and timely. Highly recommend More
Other Employees Tagged: Matthew Fuche, Bill Tegethoff, Felicia Wardrick
April 10, 2024
Love Salerno Duane. We have purchased three cars from Boris Aguirre. He’s the best. We have purchased three cars from Boris Aguirre. He’s the best. More
Other Employees Tagged: Boris Aguirre, Cory Taylor, Bill Tegethoff
April 08, 2024
always great service. easy to schedule. had spots available as soon as the next day. easy to schedule. had spots available as soon as the next day. More
Other Employees Tagged: Matthew Fuche, Bill Tegethoff, Felicia Wardrick
April 03, 2024
Lack of communication when car is being serviced. It has taken 5 months to fix. I picked it up twice when they said it was fixed only to get home and realize it was not fixed. Dropped car off on a We It has taken 5 months to fix. I picked it up twice when they said it was fixed only to get home and realize it was not fixed. Dropped car off on a Wednesday they failed to call and tell me person who is fixing was out sick. Promised me the next day it would be done. The next day they did not return my calls. Friday finally told it was done. Got home- it was still broken! I have had numerous bad experiences with this service center. Billy was obnoxious and rude and yelled at me when i got angry after being told my car was fixed for the second time only to realize it wasn’t. He would not respond when i asked why didn’t they return my calls for two days! More
Other Employees Tagged: Bill Tegethoff
March 23, 2024
Great customer service. The men at service were friendly and courteous. The service took less time than projected! The men at service were friendly and courteous. The service took less time than projected! More
Other Employees Tagged: Matthew Fuche, Bill Tegethoff
March 22, 2024
Service was excellent. My car was done is a short period of time. I am a big fan. My car was done is a short period of time. I am a big fan. More
Other Employees Tagged: Matthew Fuche, Bill Tegethoff, Felicia Wardrick
March 17, 2024
Took 5 months and several trips to the dealership, letters to jeep company, several unreturned phone calls to the service manager, and fronting money to rent a car through enterprise to get my 2023 je letters to jeep company, several unreturned phone calls to the service manager, and fronting money to rent a car through enterprise to get my 2023 jeep wrangler 4xe fixed so the electric function can work. Worst experience I’ve ever had after buying new car and trying to get it working properly. The car still had less than 10k miles. More
March 16, 2024
Thank you again for a great service Paul Bonila, you and your team do an amazing job. Looking forward to seeing you next time. You always take great care of me, and my vehicle. When I leased my car four your team do an amazing job. Looking forward to seeing you next time. You always take great care of me, and my vehicle. When I leased my car four years ago through Jonathan Martinez it was an amazing experience! Comment for Cory Taylor- When I was buying out my Jeep, Cory was unprofessional and made a happy occasion a very negative experience which made me feel very uncomfortable. I believe Cory was upset because he was not making any commission for my loan as the interest rate that he offered was outrageous. He also got annoyed when I would ask any questions and when I found a mistake in the paperwork, which he had to do. If I had a choice I would've walked out and not purchased the car. I will not be buying another car through this Dealer ever again. More
Other Employees Tagged: Jonathan Martinez, Cory Taylor, Matthew Fuche, Bill Tegethoff, Felicia Wardrick