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Salerno Duane Chrysler Jeep - Service Center

Summit, NJ

4.3
444 Reviews
Call Service Center (908) 277-6700

444 Reviews of Salerno Duane Chrysler Jeep - Service Center

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March 07, 2025

Everyone was courteous & friendly, service was fast and the car was ready when it was supposed to be More

by CB
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Fuchs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 12, 2025 -

Salerno Duane Chrysler Jeep responded

Thank you for the wonderful review! We’re so happy to hear that you had a positive experience with our team. It’s great to know that our service was fast, and that your car was ready on time. We truly appreciate your kind words and hope to assist you again in the future.

March 04, 2025

They were able to get my new windshield but it took a long time to get More

by danielle070806
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Fuchs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 03, 2025

Great service, quick to check in and was able to get me a ride to work while they did the service. More

by mryan92082
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Fuchs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Tegethoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felicia Wardrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 12, 2025 -

Salerno Duane Chrysler Jeep responded

Thank you for the great review! We're so glad to hear that you had a smooth and efficient experience with us. It's wonderful that we could get you a ride to work while your service was being taken care of. We always aim to make things as convenient as possible for our customers. If you need anything else, don't hesitate to reach out. Thanks again for choosing us! 😊🚗

March 02, 2025

The service department staff is very professional and completed the work as promised and in a timely manner.. More

by vitons
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
February 27, 2025

Best jeep dealer I have dealt with in the area. I have dealt with two other service centers and they are nowhere near as good or efficient as this one. More

by shane.o.hughes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will
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Feb 28, 2025 -

Salerno Duane Chrysler Jeep responded

Thank you so much for the wonderful feedback! We’re honored to be considered the best Jeep dealer you've worked with in the area. It means a lot to us that you’ve noticed our efficiency and service. We truly appreciate your support and look forward to continuing to provide you with the best experience possible!

February 26, 2025

Another visit, another great experience. Car was ready earlier than expected. Thanks for everything guys. More

by spizzi429
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Argueta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Zebardast
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Fuchs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Tegethoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felicia Wardrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 28, 2025 -

Salerno Duane Chrysler Jeep responded

Thank you for your continued trust in us! We’re thrilled to hear that your car was ready ahead of schedule and that you had another great experience. It’s always a pleasure to serve you, and we appreciate your kind words. We look forward to your next visit!

February 26, 2025

Matthew was great and he even ordered me an uber home. I haven’t gotten this good of service since Hudson Nissan More

by yancy.24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Fuchs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
February 25, 2025

Fast and friendly service department. Got me in and out. Everyone there was professional and very helpful. More

by zebaholdings
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Fuchs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Tegethoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felicia Wardrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 28, 2025 -

Salerno Duane Chrysler Jeep responded

Thank you for the awesome feedback! We're so glad to hear that you had a fast and friendly experience with our service department. Our team works hard to provide professional and efficient service, and it’s great to know we hit the mark for you. We appreciate your support and look forward to helping you again!

February 25, 2025

Very accommodating and attentive to the problem. Very quick to respond to text and emails More

by suznan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Fuchs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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February 20, 2025

The service department is great for oil changes and routine maintenance, but complex issues—those classic “Jeep things”—are better handled by a private garage. The staff is friendly and helpful, but ad More

by Dmaster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew Fuchs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 28, 2025 -

Salerno Duane Chrysler Jeep responded

We're glad to hear that you’ve had a positive experience with our service department for routine maintenance and oil changes. We understand that more complex issues can sometimes require specialized expertise, and we appreciate you sharing your thoughts. Our certified technicians are always here to assist with whatever we can, and we will continue to work hard to improve in all areas. Your feedback is valuable, and we hope to serve you again in the future.

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