Salerno Duane Chrysler Jeep - Service Center
Summit, NJ
441 Reviews of Salerno Duane Chrysler Jeep - Service Center
The service department staff is very professional and completed the work as promised and in a timely manner.. completed the work as promised and in a timely manner.. More
Best jeep dealer I have dealt with in the area. I have dealt with two other service centers and they are nowhere near as good or efficient as this one. I have dealt with two other service centers and they are nowhere near as good or efficient as this one. More
Another visit, another great experience. Car was ready earlier than expected. Thanks for everything guys. Car was ready earlier than expected. Thanks for everything guys. More
Matthew was great and he even ordered me an uber home. I haven’t gotten this good of service since Hudson Nissan I haven’t gotten this good of service since Hudson Nissan More
Fast and friendly service department. Got me in and out. Everyone there was professional and very helpful. Got me in and out. Everyone there was professional and very helpful. More
Very accommodating and attentive to the problem. Very quick to respond to text and emails Very quick to respond to text and emails More
The service department is great for oil changes and routine maintenance, but complex issues—those classic “Jeep things”—are better handled by a private garage. The staff is friendly and helpful, but ad routine maintenance, but complex issues—those classic “Jeep things”—are better handled by a private garage. The staff is friendly and helpful, but advanced repairs can be challenging. More
I had my serviced and my issues were resolved. When I sent my car to the technician. my electric seats were working. Someone at Salerno Duane moved my seat all the way back and I was not able to m When I sent my car to the technician. my electric seats were working. Someone at Salerno Duane moved my seat all the way back and I was not able to move my seats to a comfortable position. I tried to call for a couple of days and no one answered the phone. A young lady transferred me to 808 277 6700 ext. 3112. I did not receive a return call. I finally had the opportunity to speak with someone on 02/18/2025. Salerno needs to change the Fixed Operations Director's name; Rich Hoffman. When your car is serviced, and you have an issue, they give that name and the number listed above. He is no longer work at this place. I was advised that the expense would be my responsibility. More
Salerno Duane was great to work with. Easy, not pushy, professional and helpful. Our salesman Jim was especially informative and great to work with. Felt no pressure from their finance ma Easy, not pushy, professional and helpful. Our salesman Jim was especially informative and great to work with. Felt no pressure from their finance manager who even encouraged me to take the offer from my outside bank as he admitted they couldn’t compete. Was regularly checked in on by the floor manager as well and had a great experience. More
Very satisfied with the service - Matt was attentive and kept me in the loop the entire time and responded to any questions very quickly. kept me in the loop the entire time and responded to any questions very quickly. More