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Salerno Duane Chrysler Jeep - Service Center

Summit, NJ

4.3
441 Reviews

441 Reviews of Salerno Duane Chrysler Jeep - Service Center

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February 11, 2025

My first impression was good. I was helped pretty quick and my car was finished earlier than I anticipated. More

by levynakal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Fuchs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Tegethoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felicia Wardrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 08, 2025

Good communication and did not try to put in additional costs like so many other places do. Stayed within the estimated number. There was a slight delay in getting the work done but a reasonable explanatio More

by gabe.loubier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Fuchs
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 07, 2025

Fantastic work from a reliable group of people. The work gets done quickly and effectively More

by rmyers9393
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Fuchs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Tegethoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felicia Wardrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Salerno Duane Chrysler Jeep responded

Thank you so much for that wonderful feedback. Our team works hard to provide the best customer service possible. Appreciate your review!

February 04, 2025

Will called and explained the issue thoroughly. He was respectful and professional. My car was delivered to me on time. More

by kzoneill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will
Feb 10, 2025 -

Salerno Duane Chrysler Jeep responded

Very happy to hear you were satisfied with your experience. We look forward to working with you again in the future.

February 04, 2025

Communication was excellent and the issue with the Jeep was repaired the same day. Matt explained the situation well. When the Jeep was being pulled out in the parking lot, the attendant drove it into an More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Fuchs
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 01, 2025

This was a very easy and positive experience. Everyone was nice and helpful. Thanks so much! More

by benprotess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will
January 31, 2025

Service was great! They serviced the car in a timely manner with no extra waiting. More

by Katiek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Fuchs
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 29, 2025

Matt is a great service professional. Responsive and honest. I enjoyed the service visit a few weeks ago. More

by ashleygriffith003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Fuchs
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 28, 2025

Brought my car in on a Saturday morning and was in and out and called when it was ready so quickly with everything done including a follow up appointment. Staff on the desk that day could not have been ni More

by kathyhalasz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio Ovalle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Fuchs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Tegethoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felicia Wardrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 22, 2025

They provide great customer service, fair pricing and meet all timeframes for completing the requested repairs. Very happy with the service department. More

by kcaziarc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will
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