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Salerno Duane INFINITI Of Denville - Service Center

Denville, NJ

4.8
973 Reviews

973 Reviews of Salerno Duane INFINITI Of Denville - Service Center

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August 12, 2011

Sue greeted me warmly, processed me in and had my car serviced at the exact time scheduled for my maintenance appointment. Clearly explained what would occur. Offered a loaner in case I didnt want to w More

by joshuacohen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Susan F. and Allie H.
August 02, 2011

Very friendly service dept. They pay attention to the details and listen to the customer..I've had all good service exoeiences so far... Iv'e owned two Lexus ES and I can say that the service at Denville More

by gindan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan
July 26, 2011

As always, Allie is an outstanding ambassador to those of us who need service on our cars! I dropped in with a minor concern and she was kind enough to have someone look at it right away since I was heading More

by Johnalf22
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Allie
May 04, 2011

Infiniti of Denville has been servicing my I-30 for 11 years. The car has never broken down on the road and has been highly reliable. I have great trust in their service team and know that ongoing servi More

by Craig Sheldon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Susan Cardoso and Allie Hoffman
April 22, 2011

My car came in for its 37K service, Sue got me in and and out ASAP with a loaner. When I picked up the car they told me that the brakes were vibrating and replaced the front pads no charge under warranty. Th More

by sacnf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Allie and Sue
December 14, 2010

I have leased three Infiniti's from Salerno Duane Infiniti. For almost ten years, one of the main reasons I keep coming back is because of Allie and Sue. They are the best. They always make the se More

by cmartina
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Allie and Sue
December 10, 2010

I have been servicing my car with this dealership for several years now. Sue and Allie are really great to work with scheduling appts and keeping car service up to date. The quality of work on the work More

by dctango
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Sue, Allie, Terry
December 09, 2010

Went to this dealership for the first time due to a faulty air bag seat sensor issue on my QX. Allie was amazing! When I called the evening before my visit, Allie took my call. She was extremely pro More

by kishane
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Allie
December 09, 2010

I find the service department to always go out of their way to accomidate my schedule. Very good getting back to me if any issues occur. Always friendly and efficent to deal with. The sales department is More

by jsanacore50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : allie
December 02, 2010

I have had 3 cars from this dealership. Sales I could care less about. I know what I want and as far as I'm concerned the salesman are just order takers. However, the service department is the best. F More

by suzzyq310
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sue in service
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