As a very well versed car buyer, this was my 39th vehicle. Sam Boswell has something most dealers miss the mark on, CUSTOMER SERVICE. I contacted Chris Campbell about buying an Accord or a CRV. I told him I do not play games with numbers and will walk away in a second. He was nothing but professional and answered every question with a smile and right away (even 10:30pm from his home). Every conversation was ended with "Thank You for the opportunity" When I decided to drive the 2.5 hrs from home to look at the vehicles, he had them out front waiting and was very helpful. My wife and I drove both and chose the CRV. We were greeted and again, thanked for the opportunity by the sales manger Mike. This was no typical sales team. I needed to make a change to my purchase paperwork that was an error on my part and they sent a driver 2.5hrs from there dealership for me to sign the change.
No dealer I have dealt with in over 15 new car purchases has ever impressed me this much. I shopped other dealers for this purchase and Sam Boswell beat all others on price, respect and no sales pressure. Definitely worth the 2.5hr drive.
AAA CUSTOMER SERVICE
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