Sames Bastrop Ford, Inc.

if your looking for a service shop that has employees that are know it all's, and tell what they THINK about your concern then this is the place for you, recently i took my car to Monday Ford for a conce that are know it all's, and tell what they THINK about your concern then this is the place for you, recently i took my car to Monday Ford for a concern of a heavy vibration. David the service writer came and looked at the car and with out test driving, or having a technician look at the suspension, David diagnosed the problem and told me that i needed tires and an alignment, that my alignment was the cause of my heavy vibration, now i am not a auto tech but that sounds like a bunch of nonsense. not satisfied with the diagnosis of my concern i took my car down the road to another shop and the technician there finds a really bad wheel bearing.I took my car to the dealer to receive excellent service and i was disappointed. For bad service come to Monday Ford and ask for david. More

My Daughter recently bought a 2013 Mustang GT from Munday Ford and she raved about what a good deal she got. The salesmen she dealt with was outstanding, very knowledgeable. She said the General Manager, Cra Ford and she raved about what a good deal she got. The salesmen she dealt with was outstanding, very knowledgeable. She said the General Manager, Craig Murphy, also made her feel "welcomed". Because of this buying experiance she said she highly recommends buying a Ford from Munday Ford. More

Hello, I recently purchased a pre-owned vehicle from Hello, I recently purchased a pre-owned vehicle from Munday Ford in Bastrop Texas, although the vehicle itself came from Munday Chevrolet in Elgin Hello, I recently purchased a pre-owned vehicle from Munday Ford in Bastrop Texas, although the vehicle itself came from Munday Chevrolet in Elgin. Originally I test drove the vehicle around the block one evening, and it seemed like a good fit. Upon driving home to New Braunfels I noticed the hood seemed to vibrate, but I wasn’t sure because it was dark. The next morning I went out to do a closer inspection, and noticed the hood was misaligned. I called the dealership, because I purchased an extended warranty under the extended warranty provider. The finance manager did the up sell, and told me it was a bumper to bumper warranty up to 75,000 miles. This initially gave me peace of mind, and they while reluctant did correct the hood misalignment. The repair took three or four days to complete, and I started having some concerns. Upon getting it up to highway speeds I noticed a lot of airflow through the front doors, in addition to leaks on each side when it rained. I didn’t want to take the vehicle all the way back to Bastrop, and asked if my warranty could be used at the local Dodge dealership. Munday Ford informed me I could take it to them, and so I did. Upon delivering the vehicle to Bluebonnet I was informed that the vehicle had been in some kind of collision. I immediately went to check my carfax again, and ran an Auto check as well. Both reports came back with a clean record, and now I was under the impression that the dealers did multi point inspections, in which surely this would have been noticed. I have attempted to contact Mr. Craig Murphy, and have received no response to date, and after our disagreement over the grill and hood I expected he would behave in this unprofessional disrespectful manner. I’m at a loss of what to do, and would strongly encourage people to have the used cars at any Munday dealership independently inspected, as they will not “make it right” or even attempt to. The behavior received is that of a typical car salesman, and I hope people can take heed and think twice before purchasing a new or used car from such a dealership. It appears now that the bumper to bumper warranty I was up sold is not valid, and no dealership will do the work. I have attached the report to my Facebook page, and will continue to inform the public of this dealers practices. I don’t think it’s right to sell a wrecked vehicle, and after your made aware of it there should be attempts to make it right. More

Negative review is on service department, not sales. Negative review is on service department, not sales. Purchased a new truck from them, had a good experience/deal. Took truck in for first oil ch Negative review is on service department, not sales. Purchased a new truck from them, had a good experience/deal. Took truck in for first oil change (free, but they insisted I bring it back to the dealership). Noticed the smell of burned oil while driving and checked, sure enough the "mechanic" did not replace the oil cap but left it sitting on top of the battery. Called the next day to talk with service manager. Constantly put on hold and told he was on the other line. Finally left a message on his voicemail describing incident and asked him to call back to discuss. 48 hours later never heard from him. Bottom line: decent place to purchase a vehicle but do not take it there for any service, no matter how simple. More

This is the best service department i have ever been to and i will keep coming back they had me in and out in no time and gave me a great price. Thanks and i will keep coming back they had me in and out in no time and gave me a great price. Thanks More

Needed a reliable car to get to work and home but didn't have a lot of money. Bob found a car in my budget and I love it. have a lot of money. Bob found a car in my budget and I love it. More

I contacted this dealership through their Internet Sales Department. I wanted to get information from them on two vehicles to see if they were still available, and to find out who to talk to when I went th Department. I wanted to get information from them on two vehicles to see if they were still available, and to find out who to talk to when I went there the following night. All I received were automated responses. The other dealership in town I contacted responded not only via personal email, but called me as well. Needless to say I was not impressed. I did not even go to the dealership to look at the vehicles. And I DID BUY from the other dealership. They lost a sale! More

I purchased my new 2012 Ford Explorer at Munday Ford in Bastrop, and I love it. I traded in my Armada and got a good trade value, and they brought in an Explorer just like what I wanted. This was a great e Bastrop, and I love it. I traded in my Armada and got a good trade value, and they brought in an Explorer just like what I wanted. This was a great experience for me and my family. I liked the time they took with me at the dealership I didn't feel rushed like I did when I went to the big dealerships in Austin. If you are looking for a Ford it is worth the time to give them a call or swing by. More

The only reason I bought this 2011 F150 is due to the fact that Munday Ford butchered the repairs on my vehicle. The repairs that were done were substandard and not up to Ford specs. I will never visit fact that Munday Ford butchered the repairs on my vehicle. The repairs that were done were substandard and not up to Ford specs. I will never visit this dealership again, and because of this visit, I am considering trading both of my trucks in for a different brand. Ford's customer service is no longer #1 in my book More