Sanders Ford Inc of Swansboro, NC - Service Center

This dealer has always been extremely helpful and fast when I need anything done or just regular maintenance. Jennifer and Debbie are just a joy to speak with and very knowledgeable for any questions. when I need anything done or just regular maintenance. Jennifer and Debbie are just a joy to speak with and very knowledgeable for any questions. More

Easy to deal with, quick and efficient with all service, kind and helpful with all kind and helpful with all More

The dealership has always been great but today my experience was a little different. I had a service appointment at 9, but was 15 minutes late. I have been here 3 hours and 45 minutes! I had to wait experience was a little different. I had a service appointment at 9, but was 15 minutes late. I have been here 3 hours and 45 minutes! I had to wait while the technician took his 30 minute lunch break while doing a reprogramming recall on my car. Appointment has taken more time than it should have. I understand and accept that the recall service takes a couple of hours, but come on! More

We purchased our car at Sanders Ford Swansboro and have been very pleased. They also do a great job with our regular maintenance We highly recommend Sanders Ford been very pleased. They also do a great job with our regular maintenance We highly recommend Sanders Ford More

Al Sirkin is an awesome maintenance rep. His knowledge is outstanding and he is friendly His knowledge is outstanding and he is friendly More

Debbie was great! When I checked in, she knew enough to ask if the tires were going to get rotated or if they were offset. I told her they were offset because of the p When I checked in, she knew enough to ask if the tires were going to get rotated or if they were offset. I told her they were offset because of the performance package. All I was getting was an oil change about an hour later I went to see what they were doing and what was taking so long… The mechanics were rotating my tires so, I went up to them to tell them that it has the performance package and the tires are offset so you can’t rotate the tires. They started telling me that it doesn’t have that package and the tires or all the same, I told them I don’t think they’re correct and when they looked at the sidewall, they realized that I was in fact, correct and the tires were offset therefore they could not be rotated. Then proceeded to tell me I’m glad you said something… As I was getting ready to pull out, they had to run and get the key for the lugs because they forgot to put it back in the car. Over an hour and a half for an oil change, which was my very first and almost certainly my last this dealership. More

Had my car serviced on 10/17 in Swansboro. Everything was done in a timely manner. Al was my service advisor and he explained everything that was done and what was needed when it was complete Everything was done in a timely manner. Al was my service advisor and he explained everything that was done and what was needed when it was completed. It was an overall a good experience. More

Debbie and Cheryl were so helpful and amazing, I’m so thankful for them and all that they do. thankful for them and all that they do. More

Debbie is amazing! She jumped into action and repeatedly went out of her way to help me get my RV transmission repaired and back on the road and earlier than expected!! She jumped into action and repeatedly went out of her way to help me get my RV transmission repaired and back on the road and earlier than expected!!! Since bringing my RV to Sanders Ford Swansboro, Debbie has always taken good care of me and my RV, but in my busy schedule, I never thought to write a review, until today!!! Big shout out to Debbie and the mechanic team for taking great care of me. I'm incredibly grateful, especially now, when its hard to find good conscientious people that you can trust and depend on. Thank you! Kimberlee McCormick 2020 Thor Hurricane 35M More

I have 2 vehicles serviced here and they are friendly and efficient highly recommend, Debbie in service is Great,, she has excellent customer skills and I appreciate someone who knows what they are doing!! efficient highly recommend, Debbie in service is Great,, she has excellent customer skills and I appreciate someone who knows what they are doing!! More