Sands Chevrolet - Surprise

Unhappy I'm not exactly sure how to feel about this dealership. The first three times I took my car in for service, it was for the same issue - a noise I cont I'm not exactly sure how to feel about this dealership. The first three times I took my car in for service, it was for the same issue - a noise I continuously heard in my car that the service guy told me he would have maintenance check and finish. The last time I took my car in for service, the service guy was also the assistant manager and really good with his details of my issue. He took detailed notes and would not let my issue settle until he figured out what the issue was. When he finally understood why I was taking it in, he said he was going to call me the next day and he still has yet to call me. It's been approximately 10 days since I was in the dealership. I never had this issue when I took it to my old dealership before moving to AZ. More

Recall and oil change Overall great service. Came in for recall and oil change and they completed full review of befall to check for any issues that might be undercearrant Overall great service. Came in for recall and oil change and they completed full review of befall to check for any issues that might be undercearranty More

Justin was extremely helpful by recommending services. Great service very attentive! Justin took the time to understand what my needs were for the vehicle and was very helpful in suggesting services that r Great service very attentive! Justin took the time to understand what my needs were for the vehicle and was very helpful in suggesting services that required urgency! Thank you very much Justin! More

Great customer service, no wait I called to get an oil change and tire rotation. And I had the opertunity to speak with Justin, he was kind and courteous to my needs and very polite. I called to get an oil change and tire rotation. And I had the opertunity to speak with Justin, he was kind and courteous to my needs and very polite. I will definitely be coming here for all my car needs. More

Oil change in a problem with my stereo Very nice and very knowledgeable people always very nice I do wish that you had free snacks so that would besides the coffee and donuts the vending ma Very nice and very knowledgeable people always very nice I do wish that you had free snacks so that would besides the coffee and donuts the vending machines are a little expensive More

Service Thanks for the help I appreciate it and the support was good jean was very helpful and I'll be back again when I need service Thanks for the help I appreciate it and the support was good jean was very helpful and I'll be back again when I need service More

Excellent service! Very fast and curteous! Jean was great! She greeted me promptly and scheduled me for the next morning. She called to confirm appt. And also called throughout the service giv Jean was great! She greeted me promptly and scheduled me for the next morning. She called to confirm appt. And also called throughout the service giving me updates. Great experience! More

AC Problem The AC on this new truck does not perform like I think it Should. After it was checked out, all tests performed appeared to show it was ok. (Well not The AC on this new truck does not perform like I think it Should. After it was checked out, all tests performed appeared to show it was ok. (Well not so) When outside temp is above 105 or so, cool air is practically nonexistent in this truck. I will be back to see service center real soon to address this issue. More

Vehicle serviced Ken my service advisor has done a great job in helping me with my two vehicles in keeping me advised in what services are needed.Thank You. Ken my service advisor has done a great job in helping me with my two vehicles in keeping me advised in what services are needed.Thank You. More

Service As usual, my service needs were handled well and in a timely manner. Robert Wolf has always done a good job of taking care of my service needs. As usual, my service needs were handled well and in a timely manner. Robert Wolf has always done a good job of taking care of my service needs. More