Sands Chevrolet - Surprise

We owe paper is pointless if you dont honor it! Bought a used car with the agreement that the inoperable alarm would be fixed. The sales personel Joel/Chris even wrote up a we owe document. Now they Bought a used car with the agreement that the inoperable alarm would be fixed. The sales personel Joel/Chris even wrote up a we owe document. Now they are stating they will not honor the "WE OWE DOCUMENT". DO NOT BUY FROM HERE! EXTREMELY DISHONEST! More

ROB DONLEVY ROCKS! We purchased our Equinox from Rob and the whole experience was Awesome! Highly recommend salesman and dealership. Thank you Sands Surprise! Will be ba We purchased our Equinox from Rob and the whole experience was Awesome! Highly recommend salesman and dealership. Thank you Sands Surprise! Will be back soon! More

Ask for Robert Donlevy My salesman Rob Donlevy is the reason I drive 2 hours passed 4 or 5 different chevy dealerships because he is the only one I will ever work with again My salesman Rob Donlevy is the reason I drive 2 hours passed 4 or 5 different chevy dealerships because he is the only one I will ever work with again. Even after buying 3 cars from Rob he has never harassed or lied to me and I was very happy with all of my vehicles. We consider him a family friend at this point and I wouldn't ever recommend another salesman. More

Thank you! As always, Sands provided the best service. Thank you to everyone who worked on my car. Also, thank you for washing my car! Everything looks great! As always, Sands provided the best service. Thank you to everyone who worked on my car. Also, thank you for washing my car! Everything looks great!! Ron More

Exceeds Expectations After a rather unsavory experience at another location, I was referred here. Also being a first time car buyer with little to no knowledge, I was plea After a rather unsavory experience at another location, I was referred here. Also being a first time car buyer with little to no knowledge, I was pleased with how patient and kind everyone was towards me. I was very well taken care of and trusted my salesman to set me up with something that fit my needs. I'm happy to say I'm officially a first time car buyer! Highly recommend. More

1st Time Fears Came to Fruition The vehicle went in with brake squeal. At the end of day one, i was told it was ready. When i got there it was still in the shop and was not even te The vehicle went in with brake squeal. At the end of day one, i was told it was ready. When i got there it was still in the shop and was not even test driven yet. The test drive failed at closing time. I had already paid for the service. My advisor gave me a ride home as the shuttle had already stopped. On day 2, I was told the vehicle was complete. The shuttle did not show up and I had to walk in 106 degree heat. When I got there my service advisor had gone on vacation. I wandered from advisor to advisor to see who could help. When i walked to the car, it was dirty with shop supplies still in it. When i drove it, the vehicle vibrated and the brakes squalled. I went back and asked for the service manager. He cut me off while i was trying to explain and took the car back in the shop. When he came back and i explained the whole situation, his attitude changed. The mechanic had to stay late. The vehicle is still not fixed. It is throwing error codes now that is was not throwing when i took the vehicle in. I am afraid to take it back. More

Repair tailgate Adjustments were made to allow tailgate to open properly. Nothing can be done about twist in tailgate due to assist spring. General Motors has issue Adjustments were made to allow tailgate to open properly. Nothing can be done about twist in tailgate due to assist spring. General Motors has issued a letter stating that there is nothing that can be done. I do not blame the dealership nor mechanics. But I would think that after buying a truck that cost 50k I wouldn't get letters saying that this is unrepairable from GM. More

Great experience Salesman Dave Gonzalez has been working with me for awhile towards a purchase of a new vehicle. He knew what I wanted and could afford. We closed on a Salesman Dave Gonzalez has been working with me for awhile towards a purchase of a new vehicle. He knew what I wanted and could afford. We closed on a Colorado last week. I am extremely pleased. More

Totally Happy! I've meet the Best Service Manager in the Valley! Michael Jajou is the most knowledgeable service manager I've dealt with in 45 years of buying and ha I've meet the Best Service Manager in the Valley! Michael Jajou is the most knowledgeable service manager I've dealt with in 45 years of buying and having new cars/trucks serviced in the valley! More

Excellent Service and Knowledge Great service and very thorough inspection of vehicle. Everyone involved with service was very friendly and knowledgeable. Jake was exceptional wit Great service and very thorough inspection of vehicle. Everyone involved with service was very friendly and knowledgeable. Jake was exceptional with is follow through and promptness. More