Sands Chrysler Jeep Dodge RAM

PROMISES NOT KEPT BY SALES DEPT Promises not kept by sales dept, would not give my the time of day after questioning about a gift card that was to be give out for test driving a vehi Promises not kept by sales dept, would not give my the time of day after questioning about a gift card that was to be give out for test driving a vehicle.General manager had to step in and correct the sales dept mistake. More

Dream accomplished Could not be happier with Jimmy Mcbreaty and his staff , top notch all the way , we found our family dealership , Atfer other dealers just caring abo Could not be happier with Jimmy Mcbreaty and his staff , top notch all the way , we found our family dealership , Atfer other dealers just caring about the bottom line finally one that cared about the customer and treated us way beyond what we expected, I appreciate they way you treated my family and I , Jimmy your the man thanks guys ! Al from Connecticut More

over paid for service I took my mini van in with issues with my one window not working and the 2 back doors locks no longer working. I got an estimate for all 3 issues whi I took my mini van in with issues with my one window not working and the 2 back doors locks no longer working. I got an estimate for all 3 issues which were an easy $300 for each issue. Choose to only fix the one issue that could make it very dangerous if an accident. When the van was all done and I went to pay for the service bill it was $100 more then the estimate. I was told that was because they had to take the door panel off and tap on the window motor and got it going. That had to take all of 10 min. And the window already stopped working on the way home. WOW! I will never take my vehicles back there for service! More

Excellent Buying Experience We were looking for about a month for a used Jeep Grand Cherokee to replace our aging year 2000 model with not much success. I happened to come across We were looking for about a month for a used Jeep Grand Cherokee to replace our aging year 2000 model with not much success. I happened to come across a 2004 model at Sands Chrysler Jeep Dodge in Quakertown by searching the Internet. My oldest son and I ventured on down and upon arriving there we were greeted politely by a young Salesman named Justin Nolen. I mentioned to him the stock number we were interested in and he came right back to us with the key for a test drive. We sat down and went over the numbers for our vehicle and the one we wanted to purchase. Justin explained to us the financing options and conferred with Bob Haag We agreed to the sale in a matter of about 15 minutes. He negotiated a fair trade-in value for us. We also got to meet Dave Lipka from Finance who was also very professional and understanding. In a 3 day time frame we are the proud owners of a Green Onyx Pearl 2004 Grand Cherokee Laredo. Their detailer did a super job of preparing the vehicle for us. Even the tedious job of de-oxidizing the headlights. If that was not enough, the Service Techs agreed to unbolt our old tow hitch so I could install it on the one we purchased. In closing, I've been buying vehicles new and pre-owned over the past 40 years and this was the easiest and most comfortable buying experience ever. Our thanks and gratitude to the above mentioned gentlemen and anyone else we did not get to meet for helping us with this purchase. If you need a new or pre-owned vehicle stop by and ask for Justin Nolen. You won't be disappointed. I would recommend Sands Chrysler Jeep Dodge to anyone. More

The Worst Customer Service I have ever had The reason for this review is simple, they simply do not care about customers. In sales there is a process, get the customers in and follow up with TH The reason for this review is simple, they simply do not care about customers. In sales there is a process, get the customers in and follow up with THEM. Not have then trying to call you and chase you around. The car broke on a test drive on a Friday and we left it off as he would give us a call when it was fixed.....No call Saturday. Ok thinking that it was not fixed at all. No call Monday. I had to call him. He tells me "Oh yeah it was a simple fix, it was fixed that same night before they left for the day." I said why didn't you call us on Saturday then, and he says oh it was really busy in here. So I ask if it is still available and he says yes and asked if we would like to come in and I said we would be in at 630pm that night. He says great I have a delivery at 530 that would be great. In the mean time, the car is sold and gone through financing and we get NO PHONE CALL. Waste our time driving up there. I go inside and the Used Car Sales Manager Matt is there and I ask what is going on, since the guy I was working with walked away to "see something" (I guess that is his way of saying I'm with someone else) More