Sandy Springs Ford

Sandy Springs Ford
7555 Roswell Rd
Atlanta, Georgia 30350

Sales: (866) 472-2055
Service: (770) 677-0800
Parts: (770) 677-0840

Manufacturer: Ford

Most Reviewed Employees
Sandy Smith Sandy Smith
Sales Consultant
Tom Hazlett Tom Hazlett
Finance Manager
Nick Prince Nick Prince
Sales Consultant
Steve Ferenczy Steve Ferenczy
Gen Sales Mngr
Chris Hurst Chris Hurst
Sales Consultant
Mark Thomas Mark Thomas
Sales Consultant
Cory Fogel Cory Fogel
Sales Consultant
Jeff Clark Jeff Clark
Sales Manager
Ivan Clarke Ivan Clarke
Sales Consultant
Jeff Alcorn Jeff Alcorn
Finance Manager
Need a New Car?

Dealership Amenities
Free WiFi
Customer Lounge Area
Parts Store
Children's Play Room
Television
Free Coffee
Vending Machines

Hours of Operation
Sales/Showroom

Monday: 9:00 AM - 8:00 PM

Tuesday: 9:00 AM - 8:00 PM

Wednesday: 9:00 AM - 8:00 PM

Thursday: 9:00 AM - 8:00 PM

Friday: 9:00 AM - 8:00 PM

Saturday: 9:00 AM - 7:00 PM

Sunday: 12:00 PM - 5:00 PM


Service

Monday: 7:00 AM - 6:30 PM

Tuesday: 7:00 AM - 6:30 PM

Wednesday: 7:00 AM - 6:30 PM

Thursday: 7:00 AM - 6:30 PM

Friday: 7:00 AM - 6:30 PM

Saturday: 7:00 AM - 4:00 PM

Sunday: Closed


Parts

Monday: 7:00 AM - 6:30 PM

Tuesday: 7:00 AM - 6:30 PM

Wednesday: 7:00 AM - 6:30 PM

Thursday: 7:00 AM - 6:30 PM

Friday: 7:00 AM - 6:30 PM

Saturday: 7:30 AM - 4:00 PM

Sunday: Closed

Twenty-Four Month Rating: 4.7/5
93 Reviews
Sandy Springs Ford

Overall Score: 5 Star Rating4.7



About Sandy Springs Ford
Certified: Sandy Springs Ford
This dealership is a DealerRater Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, Sandy Springs Ford has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.



mickie65@hotmail.com
5/9/2012 5:10:24 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Mark Thomas

My Review of Sandy Springs Ford:
We just went in to test drive the 2013 Explorer and we ended up leaving with it! Mark made the transaction very smooth and we are thrilled with our purchase. We have bought several cars here and we have MArk on the lookout for a 2012 Escape for our daughter. :)

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notssf
5/9/2012 12:37:55 PM

Overall Score: 2 Star Rating   1.5  

Reason for Visit: Sales (New)

I recommend this dealer: No

Employee(s) Dealt With: Fred Blackwell, Jean Paul Carcamo, Jeff Clark

My Review of Sandy Springs Ford:
They do not follow through on what they say. They try to make themselves look good but are not successful at it. Stay away. Do not buy here!

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hariramamurthy
5/5/2012 4:18:07 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Kevin Swindall

My Review of Sandy Springs Ford:
Kevin followed up continuously wthout being pushy over more than a month when I was wavering between a new and used car. He then got me a deal that was better than 2 other dealers without a word of haggling.
They have promised me a good after sales support and I trust them.

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food_dude!
5/2/2012 1:24:31 AM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Jeff Alcorn, Norma Kline, Nick Prince

My Review of Sandy Springs Ford:
Overall good experience. Nick was easy to work with. Norma Kline was EXCELENT!!!!!!!!!! I must say, that there were several promises made to me that I wasn't 100% sure would actually come to reality. But I MUST admit, everything they said they would do, or would happen...... Definitely did!

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Asc0411
4/17/2012 8:10:14 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Chris Hurst

My Review of Sandy Springs Ford:
We were in the market for a family vehicle and wanted American made, this dealership was the first we visited. We had a good first impression, and continued our search briefly after visiting Ford. We quickly found we had found the best place for the best deal and customer service. Chris was there to greet us, help us find the best deal on the best vehicle that fit our growing family's needs. He was there with us the whole way, answering every phone call,even texts while we made sure the Ford flex was the car for us. He was friendly, informative, helpful, and patient while we worked out questions and details. I was even impressed with how he treated my two year old son, making sure he was content while we shopped. Chris talked to him, played with him, even got him popcorn for a snack.... We were very pleased with our shopping experience, and we are loving our Flex. We know we made the right choice and are happy we chose Sandy Springs Ford and our Flex.

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rtimoteo
4/13/2012 10:24:33 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Steve Ferenczy

My Review of Sandy Springs Ford:
The people at Sandy Springs Ford has excellence in customer service; all the process of buying my 2007 Expedition was great experience and changed my concept of car dealership. Sandy Springs Ford is the best place to do business and the people is outstanding honest proving clear information thru the entire process. Talk to Mr.Darryl Skinner (Sales Rep) and Mr. Steven Ferenczy (General Manager) they are great people and they will make you happy.
Thank you so much for the great experience...!

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cwerth
3/31/2012 10:49:08 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Mark Thomas

My Review of Sandy Springs Ford:
I always start a new car search with reluctance. But working with Mark Thomas and the people at Sandy Springs Ford was a pleasant experience. Everyone was friendly and helpful. There was no high pressure sales tactics and I was comfortable there were no tricks.

I actually selected and closed on a used Edge that was the best value I found anywhere around after extensive research on my own. I later discovered a brand new model they had in stock and realized it was an even better value. Mark went way above and beyond to actually help me exchange vehicles even after all the loan, title, registration paperwork was submitted.

I now know I'll not only be happy but thrilled with my new purchase for many years to come. Thanks Sandy Springs Ford!

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Tsmith_2012
3/28/2012 8:31:26 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Tom Hazlett

My Review of Sandy Springs Ford:
I have never owned or thought of owning an American car. However, after several Hondas and Acuras for the first 20+ something years of my life , I wanted more bang for the buck and I received exactly that at Sandy Springs Ford. As the commercial says out with the old and in with the new (Ford is definitely the new :) .

I was referred to Tom Hazlett who worked with me once I made my decision to buy the Ford Fusion 2012. I love my new Ford Fusion! Ford has definitely come up on their cars and I am proud to be a Ford owner.

If you want excellent service, people who will work with your budget and hassle-free buying experience, shop at Sandy Springs! Ask for Thom Hostetter, he is very knowledgeable and will work with you whatever your need may be!

Great people, great cars and great deals! You can't go wrong!

Tiffany S

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shankk
3/27/2012 2:33:39 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Nick Prince

My Review of Sandy Springs Ford:
Very friendly staff helped out with my financial issues and worked around the problem to give an A+ customer service. Ready to work with any problem to find a solution suitable for the customer.

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jefftea
3/18/2012 10:24:54 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Cory Fogel

My Review of Sandy Springs Ford:
This was our first visit to Sandy Springs Ford. We were looking for a pre-owned Ford Edge. Corey was quick to greet us and make us feel welcome. He went out of his way to make the entire process smooth and comfortable. He was able to get us into the perfect car for less than we anticipated. Jeff was equally helpful with the financing details. We went car shopping with a pre-approved loan. However, Jeff was able to find us a better loan that saved us hundreds of dollars. We drove off the lot completely satisfied with our 2011 Ford Edge Limited. We were equally pleased with everyone at Sandy Springs Ford.

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Reviews 11-20 >>