Read Reviews Sandy Springs Ford

Sandy Springs Ford

Sandy Springs Ford

7555 Roswell Rd
Atlanta, Georgia 30350


Sales: (866) 472-2055
Service: (770) 677-0800
Parts: (770) 677-0840

Sandy Springs Ford
Manufacturer: Ford

Write a ReviewWrite a Review

  • Customer Service:

    4.8
  • Quality of Work:

    4.9
  • Friendliness:

    4.9
  • Overall Experience:

    4.8
  • Pricing:

    4.7

24-Month Rating

based on 105 reviews

4.8

4.8 out of 5

150 lifetime reviews

Sandy Springs Ford

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Certified: Sandy Springs Ford

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Sandy Springs Ford has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Sandy Springs Ford

Welcome to Sandy Springs Ford. We maintain a vast selection of new Ford cars and trucks and dependable used cars are our specialty. Georgia shoppers trust Sandy Springs Ford because we care. Enjoy a moment and view our expansive inventory of Mustangs, Explorers and Ford F-150s. Find the car you've always wanted, then come on in and drive home happy.

Our Location

Sales/Showroom

Monday: 9:00 AM - 8:00 PM

Tuesday: 9:00 AM - 8:00 PM

Wednesday: 9:00 AM - 8:00 PM

Thursday: 9:00 AM - 8:00 PM

Friday: 9:00 AM - 8:00 PM

Saturday: 9:00 AM - 7:00 PM

Sunday: 12:00 PM - 5:00 PM


Service

Monday: 7:00 AM - 6:30 PM

Tuesday: 7:00 AM - 6:30 PM

Wednesday: 7:00 AM - 6:30 PM

Thursday: 7:00 AM - 6:30 PM

Friday: 7:00 AM - 6:30 PM

Saturday: 7:00 AM - 4:00 PM

Sunday: Closed


Parts

Monday: 7:00 AM - 6:30 PM

Tuesday: 7:00 AM - 6:30 PM

Wednesday: 7:00 AM - 6:30 PM

Thursday: 7:00 AM - 6:30 PM

Friday: 7:00 AM - 6:30 PM

Saturday: 7:30 AM - 4:00 PM

Sunday: Closed


Our Amenities

Free WiFi Television
Customer Lounge Area Free Coffee
Parts Store Vending Machines
Children's Play Room

Tamerella
5/23/2013 4:36:13 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Ivan ClarkeIvan Clarke
Tom HazlettTom Hazlett
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Sandy Springs Ford:

I have been a Lexus SUV driver for 13 years and wanted to see what else was out there. A good friend bought an SUV from Sandy Springs Ford a few weeks back and she said it was a great experience....so I thought I would pay them a visit and test drive the Edge. I went in and was promptly greeted with a smile. Everyone there was smiling! I asked for Ivan since he helped my friend with her purchase. He was so wonderful! He was patient and kind, telling me all about the vehicles and helping me to make the best decision. When I decided, it just got better and easier. The finance guru, Tom, was so delightful. Usually, I stress over signing so many papers...but not this time. Tom was fun and cheerful and we got everything signed quickly. I always thought Lexus offered the top service but I was wrong. Sandy Springs Ford is the top in my opinion....and this was, by far, the most pleasant car buying experience I have ever had. Kudos to the team and thank you for your service!!

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jjoel22
5/22/2013 12:27:50 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Nick PrinceNick Prince
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Sandy Springs Ford:

I'd been in the market for a new car for a while, but kept getting either bad prices, or pushy salesmen who didn't really seem to care about my situation or what I needed. Finally bought a car here because Nick listened to my questions and needs, gave me all the information I needed, and helped me make am informed decision with no haggling or pushiness. He honestly just wanted me to be comfortable with my purchase, and you know what - I AM! THANKS NICK!

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Jessavargas
5/22/2013 7:48:51 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Scott AshlinScott Ashlin
Jose SueyrasJose Sueyras
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Sandy Springs Ford:

I came to sandy springs ford with an interesting situation. I had to get into a new car, because mine was falling apart. However the car was not in my name and the registrar of the vehicle does not live in Georgia. I also had very specific numbers in mind, a certain cost per month that I wasn't comfortable exceeding. I worked with Scott Ashlin. He was WONDERFUL! He wasn't pushy, or rude- he was a very nice man. He took me through all the steps (I'm 22 and had never done this on my own before). He was calm and patient as I freaked out that all this was actually happening. And Jose in the finance department was equally as awesome- he was able to work me up a few different financial scenarios so I could see down to the penny what my monthly payment and interest would be. I was able to choose a warranty that allows me completely FREE service for 7 years. You definitely can't beat that! Over all it was awesome, I would absolutely go back there in the future and would recommend this dealership and Scott and Jose to any prospective customers.

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ellmer
5/15/2013 10:49:29 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Finn Misa
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Sandy Springs Ford:

I had the best buying experience ever and I would like to thank salesman Finn Misa from my entire family ! Please keep Finn around so I can come buy my next car for my family from Finn !
Thank you Tom the finance director .

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dunman
5/13/2013 9:03:27 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Tom HazlettTom Hazlett
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Sandy Springs Ford:

Fantastic experience. Best experience ever.13 new cars and this is truly the best ever. I am a true customer and this is a true statement.

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SteveMogil
5/10/2013 4:29:04 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Steve FerenczySteve Ferenczy
Norma KlineNorma Kline
Bill PlachterBill Plachter
Kevin SwindallKevin Swindall
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Sandy Springs Ford:

We drove 500 miles from Florida to make this transaction with Sandy Springs Ford. They had the exact Mustang convertible we had been looking for , and I had the good fortune of working the deal over the phone with Kevin Swindell. They made me an over for my trade that was very fair and stuck to it when we arrived. The attention and service we received upon our arrival was great. I definately would recconend this dealership and their team of professionals if you wnat a great car buying experience. Thanks to Kevin, Steve, Bill, Norma, and Sammy.

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samksam
5/6/2013 1:28:43 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Bill PlachterBill Plachter
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Sandy Springs Ford:

I enjoyed working with Bill. He was very knowledgeable and NOT pushy. I would also give credit to the "behind the scenes" bean counters - their initial quote from my first visit was very competitive and made it inviting to go back and do the deal.

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Puckman
4/29/2013 9:27:43 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Bill PlachterBill Plachter
Jose SueyrasJose Sueyras
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    N/A
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Sandy Springs Ford:

When I was in the market for a new vehicle, I shopped around the various car browsing websites as well as a number of local Ford dealerships, but none had the selection or the exact vehicle I was looking for, except for Sandy Springs Ford. My wife and I had previously purchased a pre-owned Lincoln from Sand Springs a few years ago and had enjoyed the experience then. This time around it was more of the same. I had the opportunity to work with Bill Plachter (internet sales) and Jose Sueyras (finance) and I was very impressed. We had previously worked with Jose to finance our Lincoln and this was our first time to work with Bill and it was great. Bill took the time to figure out which model of Focus best suited my needs. We test drove an automatic and a manual model to see the varying differences and decided upon the Titanium trim level as per my wants and needs. I couldn't be happier with my new vehicle and will look forward to our next purchase as our family grows.

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BOSS3128
4/16/2013 12:17:10 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Tom HazlettTom Hazlett
Sandy SmithSandy Smith
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Sandy Springs Ford:

I thought that the team at Sandy Springs Ford were great to deal with. Usually the car buying experience is one to be dreaded, but not with Sandy Springs. I will look to them for all of my future Ford needs.

Bob P.

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kleeculpepper
4/10/2013 8:47:40 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Nick PrinceNick Prince
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Sandy Springs Ford:

Nick was a pleasure to do business with, he was a great salesman and made our time there fly buy. He was a super nice guy and knew a lot about Ford and the cars.

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