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Sansone Chrysler Jeep Dodge Ram
Avenel, NJ
290 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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290 Reviews of Sansone Chrysler Jeep Dodge Ram
September 26, 2023
I will not be using dodge dealer for anymore vehicles nor will I recommend friends or family to get any type of vehicles from a dodge dealer the issue I have with my vehicle after only having it for only 5 m will I recommend friends or family to get any type of vehicles from a dodge dealer the issue I have with my vehicle after only having it for only 5 months it's Ridiculous the amount of times I have to take the vehicle back for the problems the vehicle have it cost me 7,000 of my own money to fix the vehicle they keep giving me the run around when I ask for the car fax they give me from when I got the vehicle not the other person that had the vehicle before me More
by weelzuptransport
Employees Worked With
Buz
Helpful September 10, 2023
Service is terrible. Took my 2021 Jeep Wrangler that’s still under warranty because it’s overheating and they couldn’t figure out the problem and gave it back to me that Took my 2021 Jeep Wrangler that’s still under warranty because it’s overheating and they couldn’t figure out the problem and gave it back to me that way so my car continues to overheat. More
by jason.navas
Employees Worked With
Davis
September 08, 2023
Go somewhere else for service on your Jeep! ! Aside from the lack of respect for its customers their inability to answer your call or get a service employee on phone. Every time I bring jeep the ! Aside from the lack of respect for its customers their inability to answer your call or get a service employee on phone. Every time I bring jeep there something else goes wrong. Unprofessional, not trained and terrible customer service. Buzz our contact was great I could see his frustration with the situation. He really tied his best. Pure incompetence on behalf of the mechanics. Lack of training and poor management is why I recommend you go elsewhere!!! More
by RGSJEEP
Employees Worked With
Buzz
August 24, 2023
Outstanding Customer Service. Stopped at dealership to schedule an appointment for routine maintenance and two recall repairs. Service Manager said if I had the time he would do t Stopped at dealership to schedule an appointment for routine maintenance and two recall repairs. Service Manager said if I had the time he would do the requested work right away. Saved me time and a future appointment trip. Well done Sansone’s!! More
by jimcassidy55
Employees Worked With
Bernard Scelzo
August 14, 2023
I was not told that I would be charged a3% surcharge if I used a credit card. I would have certainly used my debit card if I had been informed. used a credit card. I would have certainly used my debit card if I had been informed. More
by ritagable1
Employees Worked With
Bernardo , Alicia Alonso
August 12, 2023
Friendly service advisors, clean waiting room and very thorough with the multipoint inspection. Also pretty cool to get a discount for a return customer. thorough with the multipoint inspection. Also pretty cool to get a discount for a return customer. More
by earl0305
Employees Worked With
Kristian Parrillo
August 03, 2023
My appointment was confirmed the day before yet when I arrived I was told that the computers were down and to reschedule. The woman I was directed to was puzzled;my appointment was on. I was told to bring arrived I was told that the computers were down and to reschedule. The woman I was directed to was puzzled;my appointment was on. I was told to bring the car in. I pulled in as close to the vehicle in front of me and that’s when the overhead door came down on my car. More
by Itandemfly
Employees Worked With
Dave
