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Santa Fe BMW

Santa Fe, NM

Overview
Reviews
4.7
118 Reviews
Call Dealership (505) 303-7700

2578 Camino Entrada

Santa Fe, NM

87507

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Showing 118 reviews

May 29, 2024

Great Service From Salesman Damacio And All The Great Staff At The Dealership Would Recommend To All More

by Carlos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Damacio
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May 29, 2024 -

Santa Fe BMW responded

Congratulations on your new vehicle! We're thrilled to have delivered a great sales experience to you. Your satisfaction is our top priority, and we appreciate your business. We look forward to assisting you in the future.

Helpful
May 29, 2024

The sales associate Mr James Day was very helpful knowledgeable and kind and humble. Truly a great professional and a great representative for BMW. The gentleman in the finance department was also ve More

by Mgm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
See previous comments
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May 30, 2024 -

Santa Fe BMW responded

We are delighted to hear about your positive experience with Mr. James at Santa Fe BMW! He's thrilled that he could assist you effectively. It's also great to know that you had positive interactions with the finance department and Andrew. Enjoy your new vehicle!

Helpful
May 29, 2024

Dodgy about getting to warranty items. Twice did not call back after saying they would More

by HL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept
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May 31, 2024 -

Santa Fe BMW responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Helpful
May 26, 2024

I had a service appointment that I made the same day for a stone in my wheel. They were great More

by Donelliman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra
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May 28, 2024 -

Santa Fe BMW responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

Helpful
May 26, 2024

Best dealer in Santa Fe. Courteous and knowledgeable. Online scheduling is fast and easy and all of the personnel are friendly and eager to provide solutions. We chose this More

by rkooris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendall Trujillo
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May 29, 2024 -

Santa Fe BMW responded

It's wonderful to hear that we were able to provide such excellent service and that you found our online scheduling convenient. It's also good to know that we stood out positively compared to your previous experiences with another luxury German car dealer in the area. Thank you for choosing us!

Helpful
May 23, 2024

Professional, kind, competent service. Everyone is tuned into the needs of the customer. Comfortable setting, good overall service. More

by Geri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Estevan
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May 25, 2024 -

Santa Fe BMW responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

Helpful
May 21, 2024

They are the best in town fenomenal job I will continue to take my vehicle to them!!! More

by Mirna flores
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Estevan Rivera
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May 22, 2024 -

Santa Fe BMW responded

We're delighted to learn that your experience was phenomenal! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

Helpful
May 09, 2024

The staff at Santa Fe BMW was ver courteous, professional and very attentive to my shopping needs. More

by MONTANOM00
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Damacio Peralta
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May 11, 2024 -

Santa Fe BMW responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

Helpful
May 08, 2024

Great accommodating customer service - it is tough to find good staff and keep up with the volume of work but Trevor Espinosa and his service team make it happen! I appreciate all their hard work!! Kit More

by Kittysantafenm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Espinosa , Stephan
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May 09, 2024 -

Santa Fe BMW responded

It's wonderful to hear about your positive experience with Trevor and our service team! Accommodating customer service can make a big difference, especially when dealing with a high volume of work. We're here to help and appreciate your recognition of their hard work!

May 09, 2024 -

Kittysantafenm responded

Thank you for getting back to me ...it is so important to honor the people that make an effort these days. SO many people disrespect and forget to acknowledge the hard work people put in every day - I am grateful as I have a service agreement and need to use the BMW Mini dealer and appreciate the accommodating service! Have a great day!

Helpful
May 07, 2024

The very best. Responsive, caring & competent. I will only take my care here & have for years! More

by Jude
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendall & Trevor
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May 09, 2024 -

Santa Fe BMW responded

That's fantastic to hear! We're honored to be your trusted choice for car service, and we're glad that you've had such positive experiences with us over the years. We're here to help keep your car running smoothly for many more years to come!

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