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Santa Monica Maserati Alfa Romeo - Service Center

Santa Monica, CA

4.7
719 Reviews

719 Reviews of Santa Monica Maserati Alfa Romeo - Service Center

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October 06, 2014

Perfect experience The appointment was quick and painless plus the staff seemed to really like the cars they service so it made the experience that much nicer. More

by odanota
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
September 03, 2014

Service at Santa Monica Fiat is Fantastic! Rodney and his team always take care of me when I go in for service. My engine light went on this week, so I pulled into the service station with no a More

by carolyncarosella
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Heras
August 30, 2014

The service is always done promptly and right the first time The agency is professionally run, the service personnel are highly experienced and extremely honest in their assessments and straightforward in their More

by John Sutherland
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Hayes
August 05, 2014

Thank you, Santa Monica/Fiat!! This has been my third or fourth time for service at Santa Monica/Fiat, and each time, the staff has been extremely friendly and helpful. I had actual More

by virginiaweiss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
October 22, 2013

I have called over 4 times in the past month and left messages on various voicemails. Never, not once, even when I had an actual emergency did anyone EVER call me back. Then to schedule an appointment More

by RMartell8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Department
Feb 10, 2014 -

Santa Monica Maserati Alfa Romeo responded

Dear RMartell8, I hope you're well. I reached out to you to apologize and see if we could find a way to improve your experience at Santa Monica FIAT. Feel free to call or email us anytime if you have more suggestions. I wish you all the best in your future car adventures. Raphaëlle D Reputation Manager The Auto Gallery

August 28, 2013

There are 3 Fiat studios in the US that rock, Benson, Austin and Santa Monica and the reason why is that they care, customer service is their nunber one priority :-) More

by klabat2360
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
jason and rodney and jon, Jon Schwartz
June 19, 2013

Excellent service, efficient ,friendly and I will come there for all my car needs, Rodney is an excellent associate he greed me with such friendliness and made sure to keep me updated on my car since the More

by Willodir
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rodney at service dpt
March 31, 2013

The friendlest staff of any dealership I have had dealings with. Awesome experience and would highly recommend them! They have been nothing but exceptional in all aspects! More

by chadbartley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Schwartz, Anya Latkina
January 10, 2013

I needed to have the transmission in my beloved Fiat replaced due to an accident. When I called to find out the progress on the repair Rodney kept me informed as to what was going on and when he though More

by Mac pint
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rodney
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